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What You Need to Know

Launched in 2012, Ting continues to make waves in the cellphone market with their affordable rates and simple billing. They tap the power of both the Sprint and Verizon CDMA networks as well as T-Mobile's GSM network to provide comprehensive coverage from coast to coast.

All of their plans are post-paid. Plans start at $9. From there, it’s a matter of what you use. Instead of signing up for a tier and hoping you use -- or don’t go over -- your allotment of data, text and voice minutes, you enjoy your phone and they’ll bill based on your usage at the end of your billing cycle.

What’s Good?

  • Innovative post-paid plans
  • No domestic roaming fees
  • Only pay for what you use

What’s Bad?

  • No roaming data support
  • Data can get pricey for heavy users (2+ GB)

Notable Features

Tier-Based Billing: Unlike most carriers who offer either pay-as-you-go rates or require monthly plans, they use a tiered system. Each usage type -- data, text and voice -- has five price tiers. This means you only pay for what you use in a month.

Ting Dashboard: Using the website or mobile app, you can control virtually every aspect of each device on your plan. Want to set a cap on the kids’ data? Need to set up alerts so you know what to expect on your monthly bill? Want to check who’s using all those minutes? No problem! It’s all on your dashboard. Unlike many carriers who require monthly add-ons, these features are standard on all Ting plans.

Awards and Recognitions

  • Listed as the best carrier “For usage that varies month by month but doesn’t get too high” by The Wirecutter.

How's the Network Coverage and Speed?

Coverage will depend on the network your phone supports. Ting is was one of the only carriers to offer both CDMA and GSM service, using Sprint and Verizon for CDMA coverage and T-Mobile for GSM support.

You can find out more about coverage in your area on their Coverage Map.

Offering an accurate summary speed with this carrier is difficult. We recommend checking the summaries for the individual carriers to get an idea of what speeds to expect. You can use the links below!

However, this company offers an interesting dynamic. Most studies rank Verizon's network first or second while they rank Sprint's network last.
If you're planning to use Ting, your location and device might make a huge impact on your service quality.

Do They Charge Roaming Fees?

Ting offers local roaming at no additional charge. Their support site notes that even if your phone is showing roaming within the US, you should have nothing to worry about when the bill arrives.

For international roaming, you'll need a CDMA phone with SIM support. You can then request a temporary SIM unlock and pick up a prepaid card at your destination or use Ting's limited roaming coverage at an additional cost. Specific steps vary by device. Because of this, Ting recommends contacting support at least one week before you plan to travel. For specific instructions, check out their International SIM Unlock for Travel page.

What About Long Distance Fees?

All calls to numbers within the U.S. are billed as standard minutes within the tiered payment structure.

If you call outside the U.S., you’ll find additional per-minute fees based on your destination.
Charges for popular destinations at the time of writing include:

  • Mexico & Canada: $0.01 per minute
  • India: $0.02 per minute
  • China: $0.02 per minute
  • UK: $0.02 per minute

You can find out more about specific calling rates on their International Calling page.

Does Ting Offer Wi-Fi Calling?

Yes. If you have a supporting phone, they allow calling over Wi-Fi at no additional charge. They do not currently offer an app for Wi-Fi calling on non-supported phones.

Ting currently supports a range of Android, Windows and Blackberry phones. Apple devices are not supported. For a full list of options, consult their Wi-Fi Calling on GSM Devices page.

How About Voice over LTE (VoLTE)?

Yes. Ting offers VoLTE on select devices. Your phone must support the 700MHz and LTE Band 12 frequencies.

If you're unsure, we recommend contacting Ting to confirm compatibility.

Can I Tether My Phone?

Yes! Tethering is free with a supported device. Data used adds to your monthly bill at the same rate as mobile data usage. If you wish to disable tethering on your phone, you’ll find the option in your Ting Dashboard.

Can I Rollover Unused Data?

As data is billed by usage instead of purchased in advance, data rollover is not available.

What Add-ons or Bundles are Available?

With the metered usage tiers on this carrier, add-ons and bundles are not available.

Can I Bring My Own Device?

Yes! They support both CDMA and GSM devices, offering more flexibility than most carriers. Exact steps required will differ by the network type your phone uses. However, the process always starts with their BYOD Compatibility Checker. Typing in your phones IMED or MEID will get you started!

General requirements include:

For more information on finding the ideal phone to bring to Ting, consult their Buying a Device for BYOD Tips page.

Do They Require a Credit Check?

There are no credit checks with this carrier!

All you need to establish service is a valid email address and a U.S.-issued credit or debit card!

What About Activation and SIM Fees?

Ting does not charge activation fees.

However, if you bring your own phone or tablet, you'll need a Ting SIM.

SIM kits are $5 through their online store.

Do They Charge an Early Termination Fee?

As there is no device financing or term commitments, you are free to leave the carrier at any time without incurring additional fees.

Can I Port My Number To or From Ting?

Yes! They support porting numbers both to and from any area where they provide coverage.

If you already have service, you can start the porting process through your Dashboard. For new lines of service, calling customer care is recommended.

Requirements include:

  • The account you are transferring from must be in good standing
  • You must know the name of the account holder and billing address
  • You must know the account number on the account
  • You may need the security question or PIN for the account
  • You must know the phone number you wish to port

For more information on number porting policies, consult their How to Transfer or Port a Phone Number page.

Will They Unlock My Phone?

All Ting phones are unlocked at the time of purchase. Due to this unlocking service is not required. If you already use a Sprint or T-Mobile phone, you might not need to unlock it to start service with Ting either!

For additional questions about pricing, features and coverage, be sure to check our Ting Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!

If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.

Voice network: CDMA 1900 MHz, LTE
Data network: 1xRTT, EVDO Rev. A, LTE

Ting Customer Service

Mailing Address:
800D Louisville Street Starkville, MS 39759

Phone Number:

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account


Review Sources and Citations

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