Serving more than 59 million subscribers, Sprint is the smallest of the 4 major U.S. mobile carriers. Featuring robust LTE coverage and their famous unlimited data packages, the carrier serves both urban and rural areas.
You’ll find both postpaid and prepaid plans available. Postpaid plans start at $40 per month and run as much as $145 per month for a single line of service. Discounts are available for multi-line plans, making the carrier ideal for families or a group of friends. Prepaid plans cost between $35 and $55 per month with the ability to add features and data to the plans to suit your needs.
24-month device financing is available with approved credit should you need a new phone or wish to upgrade. If you’d like to bring your phone to Sprint, you’ll find support for newer flagship models from most major manufacturers.
Better Choice Data: Instead of worrying about data fees if you or your family goes over your monthly allotment, Better Choice data packages throttle data speeds until the next billing cycle.
Unlimited Freedom Data: Any data used on your mobile device to stream videos or music, play games or browse the web doesn’t count toward your data allotment. Audio and video content is optimized to ensure that data is always available. You’ll even enjoy an allotment of data specifically for tethering or VPN access!
Sprint Global Roaming: All new plans include unlimited texting and free 2G data in more than 140 countries around the world. Talk time is billed at 20 cents per minute.
Sprint Open World: All new sprint plans include unlimited talk and text in Canada, Mexico and many Latin American countries at no additional charge.
Awards and Recognitions
How's the Network Coverage and Speed?
While they make no claims to percentages, their network spans from coast to coast within the U.S. Through their Sprint Rural Alliance program, they help to bring high-speed 4G access to rural areas. Current program areas include Alaska, West Virginia and Virginia.
You can check coverage and network types in your area on their coverage map.
In PC Magazine's 2018 "Fastest Mobile Networks" study, Sprint's network was near the bottom for national download speed averages. However, they were the fastest network in Philadelphia, St. Louis, Oklahoma City, Houston, and Seattle.
In PC Magazine's 2017 "Fastest Mobile Networks" study, Sprint's network ranked last. Download speeds averaged 20.5Mbps while uploads clocked in at 6.5Mbps--roughly half the speed of competing networks.
The network also ranked last in Ookla's "2018 United States SpeedTest Market Report" with a SpeedScore of 20.38 -- up almost 5 points from their 2017 score of 15.39.
OpenSignal's July 2018 "State of Mobile Networks: USA" report also ranks them last for 4G upload and download speeds with average speeds of 14Mbps down and 3Mbps up on 4G. For 3G download speeds, they edged out Verizon for the #3 spot at just over 1Mbps.
Do They Charge Roaming Fees?
For most domestic usage, roaming fees are not a concern. On top of their own robust network, partnerships with other carriers ensures comprehensive coverage coast to coast.
All new postpaid plans also include Open World Roaming--providing unlimited talk and text (up to your monthly allotment) and 1GB of high-speed travel data at no additional charge in much of North America.
When traveling abroad, you’ll find fees easy to manage thanks to Sprint Global Roaming-- a feature included on all new postpaid plans. This feature enables unlimited 2G data and texting in more than 140 destinations around the world. Talk time is billed at a flat-rate of 20 cents per minute.
For prepaid plans, roaming is limited to 50 minutes per month.
What About Long Distance Fees?
On both prepaid and postpaid plans, all domestic calls are billed as local calls regardless of distance.
Fees for international calls vary by location. However, they offer a few add-ons to help reduce the cost of keeping in touch with family and friends abroad:
- Sprint International Connect: Call & Text - For $15 per month, you can enjoy calls to more than 60 countries with no per-minute fees. Unlimited texting is included for more than 180 countries. For those countries not included in the free talk time, reduced rates easily recoup the monthly cost of the add-on compared to per-minute rates.
- Sprint Mexico-Canada Plus - For $5 per month, you can call landline and mobile numbers in both Mexico and Canada. You’ll also enjoy discounted rates to other countries.
- Cuba 20 Plus - For $10 per month, you can enjoy 20 anytime minutes for calls to Cuba and reduced rates to more than 180 countries around the world.
You can find more about specific calling rates and options on the International Services page.
Does Sprint Offer Wi-Fi Calling?
Yes. If you have a supporting phone, they allow calling over Wi-Fi at no additional charge. They do not currently offer an app for Wi-Fi calling on non-supported phones.
Not sure if your phone is compatible or how to place calls using your wireless network? Consult their FAQs about Wi-Fi Calling page.
How About Voice over LTE (VoLTE)?
Yes -- Sprint began rolling out VoLTE support in October 2018 for 15 markets across the US. Phone support is currently limited to the Samsung Galaxy S8, S8+, and S8 Active.
Currently supported regions include: Atlanta-Athens, Chicago, Dallas-Ft. Worth, Houston, Indianapolis, Kansas, Missouri, New York City, Oregon-West Washington, Philadelphia, Pittsburgh, San Francisco Bay, South Bay, Southern Jersey, and Washington DC.
Support for additional markets and devices is expected in the near future.
Can I Tether My Phone?
Yes! Not only can you tether with most postpaid plans, there are easy-to-follow guides on the site for popular phone models.
Usage is limited--even on unlimited plans. For most plans, you can enjoy up to 3GB of high-speed data before speeds are throttled to 2G speeds. Should you need more data for tethering, you can add 1GB of high-speed hotspot data to your account for $15.
Can I Rollover Unused Data?
While many of their plans have featured data rollover in the past, the shift toward unlimited data plans and throttling instead of topping off data has eliminated the need for rollover data. As such, it’s discontinued on most new offerings.
If you need to top off your high-speed data in the middle of a billing cycle, be sure to consider how much you need and how it will expire to avoid wasting money.
What Add-ons or Bundles are Available?
On top of the calling, roaming and data add-ons already mentioned, they offer several services and features designed to help you get the most from your mobile phone.
Popular options include:
- Sprint TV: Stream select TV shows, movies and live events direct to your phone for free. Wi-Fi usage allows you to enjoy shows at home without worrying about data usage. Additional options are available with a monthly subscription to Sprint TV Xtra for $9.99 per month.
- NASCAR Mobile: Featuring live coverage of every race, in-car audio streaming and exclusive alternate camera angles, this free app is a Sprint exclusive for NASCAR fans to get into the race.
- Sprint Mobile Controls: For families looking to monitor the phone use of young adults, this $4.99 monthly subscription adds a variety of features to your account.. From whitelists and blacklists to full reports on phone activity, it’s easy to keep an eye on each line and keep your friends and family safe.
- Premium Caller ID: For $2.99 you can see who is calling your phone even if they’re not already in your contacts.
Can I Bring My Own Device?
Yes! However, your experience will vary based on the network support features of your phone.
General requirements include:
- The phone must support a SIM
- The phone must be unlocked
- The phone must not be in the IMEI blacklist or reported stolen
They recommend bringing your phone to a nearby store to ensure compatibility before buying a SIM kit. For more information, consult their Bring Your Own Phone page.
Do They Require a Credit Check?
There are no credit checks for prepaid service. However, most monthly service agreements and device financing plans will require a credit check. At the time of writing, this is a "hard" credit check. This means the check will likely appear on your credit report.
To run the credit check, the carrier will need:
- Your name
- Current address
In some cases, a government-issued ID--such as a Driver's License, State Identification Card or Passport--is required as well.
NOTE: Credit checks from carriers that pull your credit bureau report may impact your credit score. If you're not sure the best options for your credit profile, we suggest contacting the carrier directly before attempting to obtain service.
For more information on credit check requirements and how they might affect your account, consult their Terms & Conditions.
What About Activation and SIM Fees?
According to Sprint's Terms & Conditions:
"Up to a $30 activation fee may apply to new activations, certain service plan changes or upgrades of phones or devices."
If you bring your own phone or tablet, you'll also need an Sprint 4G LTE SIM.
SIM kits are available at Sprint retail locations. However, support is limited to monthly plans.
NOTE: Fees often differ between retail stores and websites. Be sure to check both before signing up or adding a line to your account to maximize savings.
Do They Charge an Early Termination Fee?
This will depend on your plan and whether you financed your device through Sprint.
On their Early Termination Fee page, they address contract fees, saying:
“If you've entered into a two-year Service Agreement and choose to terminate or cancel your service before your contract ends, you will be charged an early termination fee of up to $350/line for Advanced Devices & up to $200/line for all other devices.”
For subsidized or financed devices, they say:
“Monthly Installments customers who cancel service prior to the completion of the installment agreement will be required to pay the remaining balance on the applicable device.”
Can I Port My Number To or From Sprint?
Yes! They support number porting anywhere where Wireless Local Number Portability is in effect.
Requirements for porting your number include:
- The account you wish to transfer your number from must be active and in good standing
- You must know the name and address on the account
- You must know the account number
- You must provide the last 4 digits of the social security number of the account holder or a corresponding Tax ID
You may also need to know the password or security question for the previous account.
According to their Number Porting page, porting in mobile numbers takes as little as 10 minutes while porting in landline numbers may take up to 5 business days.
Will They Unlock My Phone?
Yes--with limitations. For most devices created after February 2015, Sprint automatically unlocks the phone upon meeting the terms of your contract or finance agreement. However, due to the frequencies used by Sprint, many Sprint-locked phones have trouble operating on other carriers.
Unlocks for international travel are also available with a call to customer care.
For prepaid devices, they recommend calling customer care to determine unlocking eligibility.
You’ll find a full listing of requirements on their prepaid and postpaid unlocking pages.
For additional questions about pricing, features and coverage, be sure to check our Sprint Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!
If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.