8.7/10
Informr score
The HTC U11 currently has an Informr score of 8.7 out of 10. This score is based on our evaluation of 54 sources including reviews from users and the web's most trusted critics.

The "1-Minute" Review

What's good

  • Bright, colorful display
  • Beautiful color options
  • Loud, powerful loudspeaker
  • microSD support
  • All-day battery life
  • Fast, sharp camera

What's bad

  • Fingerprint magnet
  • No headphone jack
  • Limited support for pressure sensitive sides

It’s no secret that HTC hasn’t kept up with bigger names in the flagship Android market. With the HTC U11, they’re hoping to reverse this trend. While the phone is eye-catching, will it be the hit that HTC needs?

Reviews for this colorful new phone are in and we’re bringing you the best (and worst) of what reviewers are saying.

Let’s dig in!

While the physical design of the phone is nothing out of the ordinary, reviewers raved about the color treatment on the phone's glass back panel. Even the reviewers with the white model loved the subtle sheen of the “liquid surface” glass treatment HTC used on the U11.

And the phone isn’t just pretty—it also offers IP67 water and dust resistance. The Guardian noted, “HTC’s build quality is legendary and the U11 does not disappoint. It is rock solid with no give or flex in the body.”

The only complaints found regarded fingerprints. Unfortunately, all that shiny glass means lots of cleaning to keep the appearance flawless.

Heading around front, you’re greeted with a 5.5-inch QuadHD LCD screen. Reviewers loved the color and sharpness but some wished it were brighter for better outdoor use. ChipChick said, “[It] looks fantastic in most conditions, with vibrant but accurate colors, great contrast, and decent viewing angles.”

You’ll find a 2.45Ghz octa-core Snapdragon 835 paired with 4GB of RAM to keep things running snappy behind the scenes. As this is one of the most powerful chips in 2017, performance is near the top of the charts. GSM Arena benchmarked the phone and said, “The UI is fluid and there's zero stutter, no matter how many apps you're using. Loading larger apps like heavy games doesn't even make this thing sweat.”

With 64GB of internal storage, you shouldn’t have much to worry about when it comes to keeping your favorite apps and media on hand. Should you need more space, a microSD card makes expanding your storage cheap and simple.

The phone ships with Android 7.1 Nougat. HTC has added their Sense 7.0 UI. Reviewers liked their changes and there were no complaints of bloatware or duplicated apps. Greenbot noted, “HTC treads pretty lightly on top of stock Nougat, adding a few useful features and settings, but mostly keeping things as Google intended.”

When you look at the camera specifications, you might get confused. However, they’re right. The rear camera is 12MP while the front-facing lens is a beefy 16MP. This is because both cameras have different aperture and pixel sizes. While the front camera is great for selfies and video chat, it lacks the optical image stabilization and phase change auto focus of the rear camera. So you’ll still want to stick to the rear camera for daily snapping.

ChipChick ran the camera through its paces and noted, “Pictures taken with the main shooter are sharp and properly exposed, with excellent color rendition. Dynamic range is helped by the auto-HDR mode, which does some very clever image processing.”

The phone’s 3,000mAh internal battery appears to keep things running with no problems throughout a full day of use. Should you find yourself low on juice, Quick Charge 3.0 means you can top off your charge in around 30 minutes to get through the rest of the day. The Guardian tested their phone and said, “The U11 lasted around 24 hours between charges without activating any power saving modes. That was while using it as my primary device, browsing and using apps for four hours with hundreds of push emails, 60 minutes of gaming, and listening to around five hours of music via Bluetooth headphones.”

One of the phone’s most hyped features is its pressure-sensitive sides. Squeezing the phone allows you to launch apps or activate shortcuts. While reviewers found the feature worked fine, they often had trouble remembering to use it.

HTC has built a name within the audio community for a stellar listening experience. Unfortunately, the U11 missed the bar for some. While the BoomSound speakers were a hit with reviewers, the phone lacks a 3.5mm headphone port. While they include a USB Type-C to 3.5mm adapter, many reviewers found the USonic headphones and adapter lacked the punch and clarity of earlier HTC offerings.

Overall, the U11 might be just what HTC needs to return to the top. Reviewers all agree that it offers a convincing package of performance, looks and camera quality. If you’re bothered by fingerprints or you have a habit of dropping your phone, steer clear of the amount of glass on this phone. Otherwise, it seems a stellar buy.


Operating system
Android
Processor
2.45 GHz
Screen Size
5.5"
Camera
12+ MP


What the Critics Are Saying...


Cnet

For a stylish design and solid performance, the HTC U11 is a discount over the U12 Plus, though power users will be drawn to the U12 Plus' more robust squeezing features.

- Luke Lancaster, Cnet
The Verge

The HTC U11 is reliably great in low light because it doesn’t do as much noise reduction as other smartphones, it's one that sometimes rivals (or even beats) the Pixel 2 XL. The front-facing camera is admirable in daylight, though it doesn’t handle strong light so well, and in low light you can see...

- Sean O'Kane, The Verge
uSwitch

The squeeze-to-control feature might have captured the headlines, but it’s not the most notable thing about this phone. HTC has produced a solid, decent flagship for 2017, with an impressive screen, great camera and some pretty innovative features that fans are sure to love.

- Joe Minihane, uSwitch
LaptopMedia

HTC has changed its concept for a flagship model and has replaced the metal construction with one that features a glass back and metal frame. The device still expresses elegance and style but more in the way Galaxy S8 does it, which also has a glass back. A small drawback is that the body is prone t...

- LaptopMedia Team, LaptopMedia
Make Use Of

The HTC U11 is an expensive flagship device that does a lot of things well, but it just can't compete with other high-end devices.

- Skye Hudson, Make Use Of


Prices (Where to Buy)




Common Questions


HTC released the U11 on June 9, 2017.


HTC U11 prices will vary depending on retailer, age, special offers and whether or not it's purchased with a service plan. If purchased with a 2 year service contract for example, you would likely pay much less for the phone itself up front. HTC's suggested retail price is $649.00. You can compare U11 prices from around the web here on The Informr.


We've got you covered! Download a free PDF copy of the HTC U11 user manual here.


HTC backs up the U11 with a 1 Year parts & labour warranty.


If your U11 has problems and is still within its warranty period, you could contact HTC support or the retailer you purchased the phone from. You'll find HTC's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.



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Quick view

Screen Size
5.5"

The HTC U11's screen size is 5.5 inches with 1440 x 2560 pixels resolution.

Processor
2.45 GHz

There is a Qualcomm MSM8998 Snapdragon 835 Octa core 2.45 GHz processor (CPU).

OS

The phone runs on the Android 7.1 Nougat (Update Available: 8.0 Oreo) operating system (OS).

Camera
12+ MP

You can take photos with the phone's onboard 12+ megapixel camera.

There is also a secondary front facing camera with 16+ megapixels resolution.

Storage
64/128 GB

Internal memory is 64/128 GB. An external, MicroSD, MicroSDHC, microSDXC (up to 128 GB) expansion slot is available for increased storage capacity.

Battery
3000mAh

The phone is powered by a Lithium-Ion (Li-Ion), 3000 mAh battery. HTC's performance ratings are 1470 minutes, 628 minutes Wi-Fi surfing.

HTC U11 Specs

Overview
Release date June 9, 2017
Regions available USA, Canada, UK, India
Networks
GSM:
850/900/1800/1900 MHz
UMTS:
850/900/1900/2100 MHz
LTE:
1700/1900/700/2100 /800/850/900/1800/2600 MHz
Data:
GPRS, EDGE, HSUPA, HSPA+, LTE
SIM card Nano-SIM
Dual SIM No
Operating System Android 7.1 Nougat (Update Available: 8.0 Oreo)

Compare Android Smartphones

Processor Qualcomm MSM8998 Snapdragon 835 Octa core 2.45 GHz
Internal Flash Memory 64/128 GB
RAM 4 GB
ROM No
GPS Type A-GPS
Digital compass Yes
Flightmode Yes
Hearing Aid Compatible Yes
TTY/TDD Yes
Noise Cancellation Yes
SAR Head: 0.95 W/kg
Body: 0.48 W/kg
Languages English
Manufacturer Warranty 1 Year
Accessories Included USB Power Adapter, Manual, Headphones, Data Cable
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity 3000 mAh
Removable Battery No
Wireless Charging No
Fast Charging Yes
Video Playback Time Up to: 664 minutes
Internet Use (Wi-Fi) Up to: 628 minutes
Internet Use (Celluar) Unknown
Talk Time Up to: 1470 minutes
Standby Time Up to: 14 days
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Material Aluminium
Colors Ice White, Brilliant Black, Solar Red, Sapphire Blue, Amazing Silver
Dimensions [H x W x D] 15.4 x 7.6 x 0.8 cm (6.1 x 3 x 0.3 in)
Weight 169 grams
Water Resistant / Waterproof Water Resistant
Rugged design No
IP Rating IP 67
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology S-LCD 5
Colors 16.7 million
Resolution 1440 x 2560 pixels
Pixel density 534 pixels
Size 5.5 inches
3D No
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer, Gyroscope
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock Yes
Multi-Touch Yes
Fingerprint-Resistant Coating No
Additional Display Features Capacitive touch screen, Corning Gorilla Glass 5
Input / Navigation
Sleep / Wake Key Yes
Home Key Yes
Mute Key No
Input Type Touchscreen
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard No
Voicemail Key No
Any Key Answer No
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor Yes
Call Management
Wi-Fi Calling Yes
Voice over LTE (VoLTE) Yes
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Email address, Other fields
Contact Groups Yes
Auto Answer Yes
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, SMTP, Microsoft Exchange
Additional Email Features Gmail
Messaging SMS, MMS, IM
Push-to-talk (PTT) No
Connectivity
USB USB Type-C
USB OTG Support Yes
Infrared No
Bluetooth 4.2
Bluetooth Profiles A2DP, AVRCP, OPP/FTP, HFP, HSP
Bluetooth Audio Codecs SBC
WiFi 802.11 a/b/g/n
WiFi Encryption No
Mobile Hotspot Yes
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD, MicroSDHC, microSDXC (up to 128 GB)
PC Synchronization Yes
TV Out No
DLNA Support Yes
NFC Yes
UMA Support No
Data Tethering Compatibility Yes
Java Applications No
Brew Applications No
ECML / Digital Wallet Yes
PictBridge No
Camera
Main Camera
Aperture
ƒ/ 1.7
Resolution
12+ megapixels
Dual lens
No
Zoom
Yes
Flash
Yes (Dual LED)
Additional Rear Camera Info
Auto focus, Effects, Face detection, Geotagging, Image stabilization, Multi-shot, Panorama, HDR, Hyperlapse, Slow moion recording (1080p@120fps)
Video Recording Formats
3GP / 3GPP, MPEG-4, WMV, MKV
Video Recording Parameters
Ultra HD (3840 x 2160 pixels)
Front Camera
Resolution
16+ megapixels
Zoom
Yes
Additional Front Camera Info
Self-timer, Auto selfie, Voice activation, HDR, Selfie Panorama
Video Recording Parameters
Full HD (1920 x 1080 pixels)
Audio / Video
Audio Playback Yes
Audio Formats AAC, AMR, MIDI, MP4, M4A, OGG, WMA, WAV
Radio No
Video Playback Yes
Video Playback Formats 3GP / 3GPP, MKV, MPEG-4, WMV
Mobile TV No
Streaming Video Yes
External Speakers Stereo
Headset Jack Yes
Custom Ringtones Yes
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration Yes
Speakerphone Yes
Apps
To-Do / Task List No
Calendar Yes
World Clock Yes
Alarm Yes
Stop Watch Yes
Timer Yes
Calculator Yes
Currency Converter No
Weather Yes
Stocks No
Maps Yes
NotePad No
Voice Memos / Recorder Yes
Games Downloadable
Apps Downloadable
Included Software / Apps -
More
Additional comments
Related Links Quick Start Guide (PDF)
Manual (PDF)
HTC U11 Reviews
Where to buy HTC U11
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Critic Reviews


Cnet

HTC U11 is a cheaper HTC U12 Plus alternative

from Cnet

For a stylish design and solid performance, the HTC U11 is a discount over the U12 Plus, though power users will be drawn to the U12 Plus' more robust squeezing features.

Read full review

For a stylish design and solid performance, the HTC U11 is a discount over the U12 Plus, though power users will be drawn to the U12 Plus' more robust squeezing features.

Read full review

Less

The Verge

Amazing camera, one that's great in low light

from The Verge

The HTC U11 is reliably great in low light because it doesn’t do as much noise reduction as other smartphones, it's one that sometimes rivals (or even beats) the Pixel 2 XL. The front-facing camera is admirable in daylight, though it doesn’t handle strong light so well, and in low light you can see it struggles with colors.

Read full review

The HTC U11 is reliably great in low light because it doesn’t do as much noise reduction as other smartphones, it's one that sometimes rivals (or even beats) the Pixel 2 XL. The front-facing camera is admirable in daylight, though it doesn’t handle strong light so well, and in low light you can see it struggles with colors.

Read full review

Less

uSwitch

The best phone HTC has launched in a long time

from uSwitch

The squeeze-to-control feature might have captured the headlines, but it’s not the most notable thing about this phone. HTC has produced a solid, decent flagship for 2017, with an impressive screen, great camera and some pretty innovative features that fans are sure to love.

Read full review

The squeeze-to-control feature might have captured the headlines, but it’s not the most notable thing about this phone. HTC has produced a solid, decent flagship for 2017, with an impressive screen, great camera and some pretty innovative features that fans are sure to love.

Read full review

Less

LaptopMedia

A flagship that will make you embrace it

from LaptopMedia

HTC has changed its concept for a flagship model and has replaced the metal construction with one that features a glass back and metal frame. The device still expresses elegance and style but more in the way Galaxy S8 does it, which also has a glass back. A small drawback is that the body is pron...More

HTC has changed its concept for a flagship model and has replaced the metal construction with one that features a glass back and metal frame. The device still expresses elegance and style but more in the way Galaxy S8 does it, which also has a glass back. A small drawback is that the body is prone to fingerprints. The device is also IP67 certified which means it is dust- and waterproof. Despite the changes in the design, the fingerprint sensor is still positioned right below the screen.

Read full review

Less

Make Use Of

The definition of mediocrity

from Make Use Of

The HTC U11 is an expensive flagship device that does a lot of things well, but it just can't compete with other high-end devices.

Read full review

The HTC U11 is an expensive flagship device that does a lot of things well, but it just can't compete with other high-end devices.

Read full review

Less

Mobile Syrup

More than a squeezable phone

from Mobile Syrup

I believe the HTC U11 might be a contender for the best smartphone of 2017. It has great specs, one of the highest rated cameras and its never-before-seen squeeze function is actually pretty useful and has a lot of potential. Don't get me wrong, the device does have its flaws: it's too slippery,...More

I believe the HTC U11 might be a contender for the best smartphone of 2017. It has great specs, one of the highest rated cameras and its never-before-seen squeeze function is actually pretty useful and has a lot of potential. Don't get me wrong, the device does have its flaws: it's too slippery, it's a fingerprint magnet, HTC Sense Companion and HTC Alexa are more frustrating than helpful and the Usonic headphones are extremely difficult to put in -- but the device is still one of the best offerings HTC has had in a while.

Read full review

Less

Neowin

U can't go wrong with this one

from Neowin

It’s an all-around great phone. Taking a page from Apple, HTC took existing technologies, refined them, and created an excellent end-product for users. The QHD screen is not new, nor is the camera, nor is the battery, but they blend together remarkably well, and create a really good smartphone...More

It’s an all-around great phone. Taking a page from Apple, HTC took existing technologies, refined them, and created an excellent end-product for users. The QHD screen is not new, nor is the camera, nor is the battery, but they blend together remarkably well, and create a really good smartphone contender, without any weaknesses and with some very specific strengths.

Read full review

Less

TechSpot

Outstanding camera, top-end performance

from TechSpot

Many companies have stumbled with their 2017 flagship smartphone releases. But HTC has somehow managed to buck this trend and produce a phone that’s not only better than last year’s model, but a genuinely decent phone that stands up to this year’s competition.

Read full review

Many companies have stumbled with their 2017 flagship smartphone releases. But HTC has somehow managed to buck this trend and produce a phone that’s not only better than last year’s model, but a genuinely decent phone that stands up to this year’s competition.

Read full review

Less

Engadget

More than just gimmicks

from Engadget

HTC didn't get everything right with the U11, but it nailed a whole lot more than I ever expected it to. That's a big deal. After the mess that was the U Ultra, I was honestly unsure whether the company would ever drag itself out of its doldrums. The U11 is proof that, yes, there is still hope fo...More

HTC didn't get everything right with the U11, but it nailed a whole lot more than I ever expected it to. That's a big deal. After the mess that was the U Ultra, I was honestly unsure whether the company would ever drag itself out of its doldrums. The U11 is proof that, yes, there is still hope for this company. While gimmicks like Edge Sense and the stylishly fragile glass back make the U11 seem too eager to be different, underneath all that is a very good, very fast phone that's worthy of your attention.

Read full review

Less

Notebookcheck

Full steam ahead

from Notebookcheck

Despite the fact that HTC didn't modify the design too much, the U11 looks distinctly different than the HTC 10 and other competitors thanks to different materials and the extraordinary color choices. From a technical standpoint, the smartphone is at very high level, as it comes equipped with an...More

Despite the fact that HTC didn't modify the design too much, the U11 looks distinctly different than the HTC 10 and other competitors thanks to different materials and the extraordinary color choices. From a technical standpoint, the smartphone is at very high level, as it comes equipped with an up-to-date high-end processor and a class- appropriate amount of storage. The MSRP price increase of 50 Euro (~$58) is pretty steep, but follows the yearly trend.

Read full review

Less



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