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What You Need to Know


Launched in 2011, FreedomPop is one of the few carriers to offer free mobile phone plans. Depending on your plan and phone, they provide coverage using the networks of Sprint and AT&T. 

All plans are prepaid with no contracts or credit checks. Options range from free to $74.99 per month depending on your phone and the features you need.

If you need a device, their store offers a range of options--both new and refurbished. However, financing is not available. Already have a phone you'd like to use? They support both GSM and CDMA phones, making it easy to save money. 

What’s Good?

  • No contracts
  • No early termination fees
  • Wi-Fi calling and texting
  • Access to 8 million Wi-Fi hotspots
  • Free international calling to 60 countries
  • Free unlimited talk and text to other FreedomPop phones
  • Free plans available
  • Family plans available
  • Free roaming in 25 countries on select plans

What’s Bad?

  • Phone support only available through add-on
  • MMS and group messaging only available through add-on
  • Tethering only available through add-on

Notable Features

Free Plans: While the plan is only good for light usage, a free plan is not something you'll find with other carriers.

Free Roaming with Global SIMs: Enjoy free roaming in 25 countries with a Global SIM. Other SIMs still allow use of Wi-Fi text and talk.

Wi-Fi Text and Talk: If you're in an area with good Wi-Fi coverage, Wi-Fi talk and text ensures a strong signal and consistent quality. Their app allows phones that don't natively support the feature to still enjoy benefits.

Family Plans: If you need multiple lines, family plans make it easy to manage billing and features and save on your monthly phone costs.

Annual Plans: If you're a light data user, FreedomPop's annual plans offer prices you won't find anywhere else. Pay one payment, enjoy service all year. It's even bundled with some basic smartphones if you need one.

Awards and Recognitions

As a smaller carrier, FreedomPop doesn't typically make it to the awards lists for major ratings and review companies.

However, reviews from mobile sites tend to be positive with many citing the carrier as one of the best deals for casual phone users.

How's the Network Coverage and Speed?

Predicting coverage and speed for FreedomPop is tricky. Since it uses Wi-Fi when possible, your experience will depend on the quality of Wi-Fi networks in your area.

However, even on mobile networks, your experience will likely vary by location or device. This is because FreedomPop uses two different networks to provide mobile access.

To check the speeds and coverage of the different networks used, check the carrier summaries below:

You can check coverage in your area across the various networks using their coverage map.

Do They Charge Roaming Fees?

For domestic coverage, there is no need to worry about roaming. 

If you are travelling outside the US, you will roaming fees will depend on your destination and your plan. 

If you have a CDMA plan or 4G LTE plan, roaming is not available. However, Wi-Fi calling and text will still work if you have access to a wireless network.

Their global SIM plans provide 3G data access, talk and text using your existing plan allotment in more than 25 countries.

However, you must add an international calling plan to call international numbers. Calls to the US will work as if you were at home.

You can find a full breakdown on their International Calling Plan and FreedomPop Roaming FAQ pages.

What About Long Distance Fees?

Calls to landlines and mobiles in the US are included with all FreedomPop plans.

However, calling other countries requires a Global Calling plan. 

You can find more about specific calling rates and options on their International Calling Plan page.

Does FreedomPop Offer Wi-Fi Calling?

Yes. FreedomPop supports native Wi-Fi calling in select phones. Their app allows you to use the feature regardless of phone support with any highspeed Wi-Fi network.

How About Voice over LTE (VoLTE)?

No.

Can I Tether My Phone?

FreedomPop allows tethering with select plans and add-ons. However, any data used by devices connected through tethering counts against your monthly data allotment. 

When tethering, track your data usage closely. Laptops, gaming consoles and other non-mobile electronics often consume more data than your phone or tablet will.

For more information on requirements, consult their Tethering FAQ.

Can I Rollover Unused Data?

You can purchase a data rollover add-on to add the feature to your account.

The basic addon is $3.99 per month and allows you to rollover up to 500MB of data each month up to a total of 20GBs.

Rollover Plus costs $6.99 per month and allows you to rollover up to 1GB of data each month up to a total of 40GBs.

For more information, consult their What is Data Rollover page.

What Add-ons or Bundles are Available?

All FreedomPop plans include voicemail, call waiting, conference calling and access to a suite of apps to manage your account and features. 

They also offer add-ons to add various features to your account. Popular options include:

  • Visual Voicemail
  • Data Rollover
  • International Calling
  • Premium Voice
  • Wi-Fi Hotspot
  • MMS and Group Messaging

While you can purchase each individually, the best price comes through their bundles. For more information on bundles, check their What is Premium Plus page.

Can I Bring My Own Device?

Yes! FreedomPop supports of range of 3G/4G GSM phones as well as CDMA/4G phones from Sprint. 

The phone must meet the following requirements:
  • The phone must not be on the ESN/MEID blacklist
  • The phone must not be locked to another carrier network

You can find out more in their Getting Started FAQ.

Do They Require a Credit Check?

No. As a prepaid provider, no credit check or contract is required.

What About Activation and SIM Fees?

Fees vary depending on your plan.

Bring Your Own phones are subject to a one-time $19 activation fee.

LTE Sim Kits are also available for $9.99.

Do They Charge an Early Termination Fee?

No.

Can I Port My Number To or From FreedomPop?

Yes! They follow all Local Number Portability guidelines--allowing you to transfer numbers both in and out of your account.

Requirements include:

  • The accounts your are transferring to or from must be active and in good standing.
  • Local Number Portability rules must apply to the areas from which you wish to transfer the number.

This service is provided for free. However, if you are porting in a number after the line of service is already activated, you might incur number changing fees. There may also be fees for porting out from your other service provider.

You can find out more information in their Number Porting FAQ.

Will They Unlock My Phone?

FreedomPop will unlock or release your phone under the following conditions:

  • At least six (6) months have passed since the the device was registered with FreedomPop.
  • Your device hasn't been reported as lost or stolen.
  • Your device isn't associated with a fraudulent account.
  • Your device hasn't been included in a chargeback dispute.

They also note that exceptions are available for military deployment.

To find our more about unlocking a FreedomPop phone, consult their FAQ.


For additional questions about pricing, features and coverage, be sure to check our FreedomPop Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!

If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.


Voice network: CDMA 1900 MHz, LTE
Data network: 1xRTT, EVDO Rev. A, LTE

FreedomPop Customer Service

Mailing Address:
West Los Angeles, CA

Phone Number:

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account


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Critic Reviews


Reviews.org

The cheapest prepaid wireless provider, but be aware of low data limits

from Reviews.org

 FreedomPop is a unique pick if you want super cheap wireless service. Just make sure your real-life usage will work with FreedomPop’s plans first.

Read full review

 FreedomPop is a unique pick if you want super cheap wireless service. Just make sure your real-life usage will work with FreedomPop’s plans first.

Read full review

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