What the Critics Are Saying...
- Gary Sims, Android AuthorityOverall the Hero 2 is a great device. The design makes it seem less of a huge phone than it really is. The 6 inch display is clear, sharp and a pleasure to use. The processor package is fast, and the UI is always responsive. The 13.1 megapixel camera is a joy to use, and the picture quality is good...
- Paul.K, PhoneArenaThe Alcatel OneTouch Hero 2 sounds like a powerful phone and a great budget-friendly, stylus-equipped phablet, which should appeal to those who are in the market for such a device. It costs around ~$430 (€350), and for this sort of money, one would expect mostly smooth operation. Unfortunately,...
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Alcatel backs up the One Touch Hero 2 with a 1 Year parts & labour warranty.
If your One Touch Hero 2 has problems and is still within its warranty period, you could contact Alcatel support or the retailer you purchased the phone from. You'll find Alcatel's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.
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