CyberGhost sits in the middle of many VPN roundups and rankings. They tout their easy-to-use software and affordable
rates as big benefits to using their VPN service. However, simpler isn’t always better. We’ve scoured the best
review sites around to see what they say about CyberGhost.
Depending on how many months you pay for in advance, you’ll find pricing comparable to most mainstream options with
the best savings at the three-year term mark. You can pay using credit and debit cards, PayPal, or Bitcoin
providing plenty of flexibility in keeping your service active.
If you have a device you want to protect, there’s a good chance CyberGhost is compatible. They offer dedicated apps
for Windows, Mac OS, Android, iOS. You’ll also find manual set up guides for Chrome OS, Linux, game consoles,
routers, and more in their extensive knowledge base.
Ease of Use
If you’re worried about technical terms and confusing menus, CyberGhost consistently ranked high for usability from
online reviewers. The service uses simple menus based on how you want to use the service.
For example, if you want to protect your connection while torrenting, click the “Torrenting” button. Want to stream
your favorite TV show from across the pond? Click the “Streaming” button. CyberGhost takes care of the rest.
If you’d prefer to manually configure things, you can set everything yourself as well.
Make Use Of says, “CyberGhost is a secure, fast VPN. And its easy-to-use desktop client helps to break down the
mystery surrounding VPNs.”
While many services allow you to connect multiple devices, CyberGuard offers one of the most generous limits we’ve
seen with up to 7 devices connected at once. There are also no limitations on the servers you can connect to with
CyberGhost offers a comprehensive set of features to make it easy to use your Internet connection privately or
protect your information when using less-secure connections -- such as the Wi-Fi at your local cafe.
Popular features include:
- Speed monitors
- Ad, malware, and tracking blocking
- IP and DNS leak protection
- Streaming region unlocking
- Kill switch
- Data compression
They also support the OpenVPN, L2TP-IPsec, IKEv2, and PPTP protocols and AES-256 military-grade encryption to ensure
you’re always protected.
Privacy and Logging
CyberGhost is headquartered in Romania outside 14-Eyes jurisdiction. While the company recently changed ownership,
reviews indicate that services have remained secure, and that logging appears minimal. They log some basic
information -- including connection times and locations. However, this information is anonymized and not tied to
your account so while they might not offer true “zero logging” their logging should be harmless enough.
Reviews rank download and upload speeds with this provider firmly in the middle of the pack. However, with 3,500+
servers across 58 countries, you should have no trouble finding a server that will offer the speeds you need.
We found no mentions of lag concerns or buffering while streaming -- particularly when connected to one of the
dedicated streaming servers.
The VPN Lab says, “Like with most VPNs, your speed will suffer a bit. However, this has nothing to do with
CyberGhost. It is completely normal to experience somewhat slower speeds while using a VPN than when accessing the
Internet without one. That being said, we noticed only slight diminishment in speed during our tests and we had no
problem streaming HD video content, without any annoying glitches.”
Support appears to be stellar with one caveat -- chat and email support are only available during European working
hours. So depending on your location, this might less than ideal. However, you’ll also find a comprehensive
knowledge base on their site to help you troubleshoot issues during non-business hours.
The VPN Lab notes, “... the customer service reps we have talked to while researching for this CyberGhost review
have been friendly, helpful, and knowledgeable.”
Overall, reviews for CyberGhost are positive. They’re not the fastest provider available, but their rates are
competitive and their simultaneous device allowance is one of the largest available. They also offer user-friendly
apps perfect for VPN newcomers and seasoned experts alike.
Android Authority says, “CyberGhost does everything we’ve come to expect from the best VPN services around. The
easy-to-use and self-explanatory UI is a positive, its zero logging policy is a huge plus and, at least with its
long-term plans, it’s extremely affordable.”
PC World says, “CyberGhost continues to build on its strengths, and while it still doesn’t beat our top pick,
Mullvad, it will continue to be our runner-up for the best VPN you can get.”