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Palm Pre 2 review

7.4/10 AVG.
RATING



7.4/10
Informr score
The Palm Pre 2 currently has an Informr score of 7.4 out of 10. This score is based on our evaluation of 14 sources including reviews from users and the web's most trusted critics.

The Palm Pre 2 is HP’s first webOS smartphone since acquiring Palm. It’s pretty much a splitting image of its namesake predecessor, but it does come with several improvements.

Compared to the Palm Pre, this QWERTY phone now features double the RAM (512MB), double the internal memory (16GB), a better 5-megapixel camera with video recording capabilities, a more powerful 1GHz processor, and a Gorilla Glass protected touchscreen display. It also runs on the new webOS 2.0 platform.

In a nutshell, the Palm Pre 2 is basically a modest upgrade to the Pre instead of a being a completely new webOS smartphone. Sure the new webOS helps improve over-all performance, but it doesn’t really provide anything new to get excited about, and still lacks support from 3rd party app developers.

The Palm Pre won't likely entice current Pre users to upgrade, however it does look like a good option for fans of Palm's webOS or for those seeking a physical QWERTY keyboard.


Operating system
HP WebOS
Processor
1 GHz
Screen Size
3.1"
Camera
5+ MP


What the Critics Are Saying...


Tracy and Matt

It definitely is a good iteration on the original but I still don't think that it has enough to stay competitive in the 2011 smartphone market. Consumers generally think that good quality hardware = good product, and if Palm/HP continues to produce phones that are lacking in the hardware department,...

- Patrick, Tracy and Matt
PhoneArena

Overall, there is a lot to like about the Palm Pre 2. We like its overall shape, though its design is a bit dated now, but it’s easy to hold and feels comfortable in the hand. The improved webOS 2.0 software and 1GHz processor makes the Pre 2 feel faster and more powerful than the Pre Plus. Bu...

- PhoneArena
PC Magazine

The Palm Pre 2 feels like a throwback to 2010. It's fun, but far from cutting edge.

- Jamie Lendino, PC Magazine
Cnet

First off, it's been a while since we've had a WebOS device in for review, so it was really great to have one back in our hands. It reminded us how much we love the mobile operating system for its multitasking abilities, data management, and search functionality, and the new enhancements only make i...

- Bonnie Cha , Cnet

Arthur Van Dulay
no voice commands. Worthless while driving and need hands free. Keyboard no made for an adults hands. Small # of apps. No turn by turn navigation unless you subscribe to Verizon for $10.00/month. Cannot compare to the feature filled android OP System.
InfoSync

The Palm Pre 2 is a hidden gem of a phone buried beneath thick igneous rock layers of Android interfaces. The Pre 2's WebOS 2.0 integration and 1GHz OMAP processor are its main entrees, and those features boosted an already great phone even higher to the smartphone gods. We loved Palm's interface&md...

- Mike Perlman, InfoSync


Prices (Where to Buy)




Common Questions


Palm released the Pre 2 on November 28, 2010.


We've got you covered! Download a free PDF copy of the Palm Pre 2 user manual here.


Palm backs up the Pre 2 with a 1 Year parts & labour warranty.


If your Pre 2 has problems and is still within its warranty period, you could contact Palm support or the retailer you purchased the phone from. You'll find Palm's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.



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Quick view

Screen Size
3.1"

The Palm Pre 2's screen size is 3.1 inches with x pixels resolution.

Processor
1 GHz

There is a Texas Instruments 3630 1 GHz processor (CPU).

OS

The phone runs on proprietary operating system firmware.

Camera
5+ MP

You can take photos or capture video with the phone's onboard 5+ megapixel camera.

There's no secondary front camera.

Storage
15 GB

Internal memory is 15 GB. No external card slot is available for expansion.

Battery
1150mAh

The phone is powered by a Lithium-Ion (Li-Ion), 1150 mAh battery. Palm's performance ratings are 14.5 days standby time.

Pre 2 Specs

Overview
Release date November 28, 2010
Regions available USA, Canada
Networks
CDMA:
850/1900 MHz
Data:
EV-DO Rev. A
variations
SIM card Yes
Dual SIM No
Operating System

Compare HP WebOS Smartphones

Processor Texas Instruments 3630 1 GHz
Internal Storage 15 GB
RAM 512 MB
ROM No
GPS Type A-GPS
Digital compass No
Flightmode Yes
Hearing Aid Compatible Yes
TTY/TDD Yes
Noise Cancellation No
SAR Head: 1.01 W/kg
Body: 1.29 W/kg
Languages English
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Manual, Standard Battery
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity 1150 mAh
Removable Battery Yes
Wireless Charging No
Fast Charging No
Video Playback Time Unknown
Internet Use (Wi-Fi) Unknown
Internet Use (Celluar) Unknown
Talk Time Unknown
Standby Time Up to: 14.5 days
Physical Characteristics
Design type Slider
Multi-Use Smart Phone / PDA Yes
Colors Black
Dimensions [H x W x D] 10.1 x 6.0 x 1.7 cm (4 x 2.4 x 0.7 in)
Weight 145 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology LCD (TFT)
Colors 16.7 million
Resolution x pixels
Pixel density Unknown
Size 3.1 inches
3D No
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock No
Multi-Touch No
Fingerprint-Resistant Coating No
Additional Display Features -
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type QWERTY, Touchscreen
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard No
Voicemail Key Yes
Any Key Answer Yes
Voice Commands No
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Unknown
Contact Groups No
Auto Answer No
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP
Additional Email Features -
Messaging SMS, EMS, MMS, Google Talk
Push-to-talk (PTT) No
Connectivity
USB Micro-USB 2.0
USB OTG Support No
Infrared No
Bluetooth 2.1
Bluetooth Profiles A2DP, AVRCP, OPP/FTP, HID, HFP, HSP, PAN
Bluetooth Audio Codecs SBC
WiFi 802.11 b/g
WiFi Encryption WPA/WPA2
Mobile Hotspot No
WiMAX No
Memory Expansion Slot No
Expansion Slot Info
PC Synchronization Yes
TV Out No
DLNA Support No
NFC No
UMA Support No
Data Tethering Compatibility Yes
Java Applications No
Brew Applications No
ECML / Digital Wallet No
PictBridge No
Camera
Main Camera
Aperture
Unknown
Resolution
5+ megapixels
Dual lens
No
Zoom
Flash
Yes (LED)
Additional Rear Camera Info
Geotagging
Video Recording Parameters
VGA (640 x 480 pixels)
Front Camera
Zoom
No
Additional Front Camera Info
No
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MP3, eAAC+, AAC+, AAC, AMR, WAV
Radio No
Video Playback Yes
Video Playback Formats No
Mobile TV No
Streaming Video Yes
External Speakers No
Headset Jack 3.5mm
Custom Ringtones No
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration No
Speakerphone Yes
Apps
To-Do / Task List Yes
Calendar Yes
World Clock No
Alarm Yes
Stop Watch No
Timer No
Calculator Yes
Currency Converter No
Document Viewer Yes
Viewable document types DOC, PDF, PPT, XLS
Weather No
Stocks No
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps Downloadable, Pre-installed ()
Included Software / Apps -
More
Additional comments WebOS 2.1 upgrade available
Related Links Manual (PDF)
Palm Pre 2 Reviews
Where to buy Palm Pre 2
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Critic Reviews


Tracy and Matt

Software is great but the hardware is lacking

from Tracy and Matt

It definitely is a good iteration on the original but I still don't think that it has enough to stay competitive in the 2011 smartphone market. Consumers generally think that good quality hardware = good product, and if Palm/HP continues to produce phones that are lacking in the hardware departme...More

It definitely is a good iteration on the original but I still don't think that it has enough to stay competitive in the 2011 smartphone market. Consumers generally think that good quality hardware = good product, and if Palm/HP continues to produce phones that are lacking in the hardware department, despite the great software, I feel like the Pre 2 will go the way of the original Pre, that is dead on arrival.
So, original Pre owners should you upgrade to the Pre 2. NOOOOO!!!! With the Pre 3 just around the corner I simply cannot recommend the Pre 2 to anyone unless you can get it  dirt cheap or if you don't want any of the new features that are on the Pre 3.
Like many people who have used webOS, I think that Palm/HP is onto a winner with webOS but until they offer a compelling app platform for developers, good hardware for users and market the hell out of the handset, I cannot see webOS ever being a success.

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PhoneArena

It would only appeal to current Palm users looking for an upgrade to their webOS experience

Overall, there is a lot to like about the Palm Pre 2. We like its overall shape, though its design is a bit dated now, but it’s easy to hold and feels comfortable in the hand. The improved webOS 2.0 software and 1GHz processor makes the Pre 2 feel faster and more powerful than the Pre Plus....More

Overall, there is a lot to like about the Palm Pre 2. We like its overall shape, though its design is a bit dated now, but it’s easy to hold and feels comfortable in the hand. The improved webOS 2.0 software and 1GHz processor makes the Pre 2 feel faster and more powerful than the Pre Plus. But at this point, we’re not sure if the Pre 2 has what it takes to attract any new users to is, since Verizon’s big sellers are Android smartphones, and they are now also carrying the iPhone 4. The Palm Pre 2 is currently selling for $149 with a 2-year contract, which is the same price as the Motorola DROID X, and only $50 less than the 16GB iPhone 4. Because of this, the Pre 2 is a tough sell and is mostly targeted to current Pre Plus users that are looking for an upgrade and want to stay with the webOS experience. But new smartphone users will probably be attracted to other devices.

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PC Magazine

It's fun, but far from cutting edge

from PC Magazine

After several months of delays, HP's Palm Pre 2 is finally available on Verizon. Like the first version, the svelte Palm Pre 2 is a finely crafted smartphone with a beautiful operating system. But the Pre 2 suffers from a thin app catalog, a cramped design, and last year's hardware. It compares p...More

After several months of delays, HP's Palm Pre 2 is finally available on Verizon. Like the first version, the svelte Palm Pre 2 is a finely crafted smartphone with a beautiful operating system. But the Pre 2 suffers from a thin app catalog, a cramped design, and last year's hardware. It compares poorly with the Apple iPhone 4 and Motorola Droid 2 Global, not to mention Verizon's upcoming 4G LTE devices like the HTC Thunderbolt and Motorola Droid Bionic.

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Cnet

A very capable smartphone, but it's worth waiting for the HP Pre 3, which will offer hardware improvements to complement the software upgrade

from Cnet

First off, it's been a while since we've had a WebOS device in for review, so it was really great to have one back in our hands. It reminded us how much we love the mobile operating system for its multitasking abilities, data management, and search functionality, and the new enhancements only mak...More

First off, it's been a while since we've had a WebOS device in for review, so it was really great to have one back in our hands. It reminded us how much we love the mobile operating system for its multitasking abilities, data management, and search functionality, and the new enhancements only make it better. That said, it's really a shame it took so long for the Palm Pre 2 to land with a U.S. carrier given that the HP Pre 3 is just a few months away.

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Arthur Van Dulay
no voice commands. Worthless while driving and need hands free. Keyboard no made for an adults hands. Small # of apps. No turn by turn navigation unless you subscribe to Verizon for $10.00/month. Cannot compare to the feature filled android OP System.
InfoSync

This is one phone that put us on spin cycle despite its flaws

from InfoSync

The Palm Pre 2 is a hidden gem of a phone buried beneath thick igneous rock layers of Android interfaces. The Pre 2's WebOS 2.0 integration and 1GHz OMAP processor are its main entrees, and those features boosted an already great phone even higher to the smartphone gods. We loved Palm's interface...More

The Palm Pre 2 is a hidden gem of a phone buried beneath thick igneous rock layers of Android interfaces. The Pre 2's WebOS 2.0 integration and 1GHz OMAP processor are its main entrees, and those features boosted an already great phone even higher to the smartphone gods. We loved Palm's interface—it's the best multitasker on the market.
However, there are a few caveats about the Palm Pre 2. First off, the phone's battery was a real damper on our overall experience, demanding frequent charges. Then, the discovery of another no-frills camera really dated the phone in comparison to the competing camera phones out there. And lastly, the Palm Pre 2 really did not specialize in mobile entertainment due to its less advanced and smaller screen.
For those reasons, the Palm Pre 2 will only apply to a select crew—the rabid multitaskers who operate via physical keyboards only. If you find yourself constantly sending emails, messages, chatting, or playing with moderate applications, then look no further than the Palm Pre 2 for Verizon Wireless. Besides, the phone has a VPN client for corporate network access!

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Wired

A combination of cute good looks with powerful smarts and a uniquely different OS

from Wired

Hats off to Palm for carving a place for itself in the crowded smart phone market, with its brace of handsets that manage to combine cute good looks with powerful smarts and a uniquely different OS. This latest version of the QWERTY-packing Pre series raises the bar again with its beefed up proce...More

Hats off to Palm for carving a place for itself in the crowded smart phone market, with its brace of handsets that manage to combine cute good looks with powerful smarts and a uniquely different OS. This latest version of the QWERTY-packing Pre series raises the bar again with its beefed up processor, superior camera and extra functionality from webOS 2.0.

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IntoMobile

It manages to deliver a mostly-complete experience with an excellent balance of style and function

from IntoMobile

On the whole, I’m still really impressed with webOS, and the Pre 2 seems to answer most of people’s concerns about Palm’s hardware. You aren’t ever going to see app selection on par with Android, what with multiple hardware manufacturers pushing the platform, but with HP b...More

On the whole, I’m still really impressed with webOS, and the Pre 2 seems to answer most of people’s concerns about Palm’s hardware. You aren’t ever going to see app selection on par with Android, what with multiple hardware manufacturers pushing the platform, but with HP behind Palm, at least webOS will have a chance at growing sustainably for the foreseeable future. For now, be sure to check on the availability of your killer apps before taking the plunge and buying a Pre 2, and even then you can always nab one and urge devs to bite the bullet and make a webOS version of your favourite application.
Despite a few gaps in the software, the Palm Pre 2 still manages to deliver a mostly-complete experience with an excellent balance of style and function. As such a well-rounded device, there are few people I wouldn’t suggest the Pre 2 to; even folks who put emphasis on apps will find the meager selection is often offset by the high quality of professionally-made apps.

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Phonedog

It’s a welcome and worthy successor but not a crucial update for current owners

from Phonedog

I know a lot of you would want to wait for different hardware to even consider a webOS device and I don’t blame you.  I’d love to see a slim, large screened webOS phone as well but the Pre 2 does an excellent job for what it is.  Looking at webOS, I occasionally feel like it...More

I know a lot of you would want to wait for different hardware to even consider a webOS device and I don’t blame you.  I’d love to see a slim, large screened webOS phone as well but the Pre 2 does an excellent job for what it is.  Looking at webOS, I occasionally feel like it is too...cartoonish, if that makes sense.  It’s a great OS but looks like it’s made for a younger audience.  Nothing wrong with that but perhaps that will keep many from taking it as seriously as it deserves.
The Pre 2 is a nice refresh of the line but it is mostly going to appeal to current Pre owners, meaning no net-new customers.  Perhaps that’s all Palm is looking for right now, but they do need to follow up with new and interesting hardware.  If you like the form factor, you will love the Palm Pre 2.  I’m going to be sorry to see this review unit go back, but such is the sad existence of reviewers.  Phones come into our lives, we love and care for them but eventually we...ok, enough of that.  Sorry.

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PC Pro

Top usability, but poor battery life and not enough apps

from PC Pro

The Pre 2 is a pleasant phone to use, don't get us wrong, but it needs to do more than that in the cut throat smartphone world.

Palm's selection of apps remains paltry next to the rest, and the hardware is slowly being left behind - perhaps that's why it's yet to be picked up by any of...More

The Pre 2 is a pleasant phone to use, don't get us wrong, but it needs to do more than that in the cut throat smartphone world.

Palm's selection of apps remains paltry next to the rest, and the hardware is slowly being left behind - perhaps that's why it's yet to be picked up by any of the networks. If you want one you'll have to pay £340 for a SIM free handset, and we wouldn't advise anyone does that.

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PhoneArena

Instability and a lack of applications makes Palm Pre 2 a let down

from PhoneArena

We like the Palm Pre 2 a lot, and while we aren't convinced it's going to be a market hit, would very much like it to be. It is a well sized, ergonomic handset with a great UI and an incredibly intuitive phonebook experience thanks to the Just Type functionality. It also offers enough fu...More

We like the Palm Pre 2 a lot, and while we aren't convinced it's going to be a market hit, would very much like it to be. It is a well sized, ergonomic handset with a great UI and an incredibly intuitive phonebook experience thanks to the Just Type functionality. It also offers enough fun to keep you entertained on a commute home and is very well connected. Our experience of it was let down by instability and a lack of apps that we use on a day to day basis, however, with fantastic onboard Facebook functionality it also has a huge advantage over competition such as Android. We can only hope that with future updates, the manufacturer will take care of those stability problems.

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