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We've got you covered! Download a free PDF copy of the Huawei Prism II user manual here.
Huawei backs up the Prism II with a 1 Year parts & labour warranty.
If your Prism II has problems and is still within its warranty period, you could contact Huawei support or the retailer you purchased the phone from. You'll find Huawei's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.