What the Critics Are Saying...


- Stephen Watson, What MobileOverall for a phone with this price range, it’s not bad you get a great design as well and a decent camera and interface you can’t really ask for much more. If Alcatel wants to step up with this phone then need to improve the battery as I feel it affects the performance of the handset. However, if y...


- Andrew Williams, StuffA plastic phone desperate to convince you its metal is rarely a good look, the battery regularly conks out before the end of the day and performance is a bit sluggish. The Alcatel 5 is no disaster, but competition at the price is just too strong these days.


- David Nield, TechRadarDespite a decent screen and solid design, the Alcatel 5 comes across as rather ordinary – until you find out the price. It packs in a lot for such a budget phone, but it's also up against some very strong competition.


- Domenico Lamberti, MobileTechTalkSo, overall I really want to like the Alcatel 5, and in some areas, I do really like it, but in other areas, I can see they’ve tried, but it doesn’t feel like they’ve tried hard enough, and in the space the Alcatel 5 is in (the £180 mark on Amazon) it’s cutthroat, there are so many Good devices in t...


- Mike Wobker, NotebookcheckFor a price starting at 230 Euros (~$269), interested buyers receive a smartphone with an operating system that is not quite current anymore and has sufficient performance to master all the usual daily tasks. The battery life is also good and the workmanship offers no reason for complaint.
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Common Questions
Alcatel backs up the 5 with a 1 Year parts & labour warranty.
If your 5 has problems and is still within its warranty period, you could contact Alcatel support or the retailer you purchased the phone from. You'll find Alcatel's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.
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