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Why is my Samsung Galaxy Avant not recognized by my macbook?

When I connect my phone to my laptop via a standard USB cord, it charges, but the Macbook doesn't recognize it - and therefore I can't get my photos off.  I've cleared the cache, checked "yes" to debugging. What's even more frustrating is that my husband and I have identical phones, that we got at the exact same time, and HIS phone is recognized. Please help!

On your phone, check the notification bar if you have USB notification. If you do, tap on it and choose Media device (MTP). Check your macbook again if it detects your phone.

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