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How do I set up voicemail on the Doro PhoneEasy 626?

Pressing and holding 1 does not help me set up voicemail, as in the u-tube video. It asks me for the voicemail box number I am trying to reach. Giving my 10-digit telephone number does not work. 

Hi there. Which carrier are you with? Please directly contact your carrier to enable voicemail service on your account.

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