# of Servers
36
Server Locations
25
Price Per Month (From)
$4.99
Free Trial
Free Version


6.4/10
Informr score
Avira Phantom VPN currently has an Informr score of 6.4 out of 10. This score is based on our evaluation of 10 sources including reviews from users and the web's most trusted critics.

The "1-Minute" Review

Verdict

Avira Phantom VPN offers an okay experience and is good for people on a budget but drops the ball on features and speed. It’s a good option for people who want occasional protection when traveling or using public Wi-Fi. Unfortunately, it might fall short of expectations for more experienced VPN users.

What's good

  • Generous free plan
  • Unlimited simultaneous connections
  • Killswitch
  • OpenVPN
  • 24/7 phone support

What's bad

  • Mediocre performance outside the US, UK, and Germany
  • Few features
  • No anonymous payment option

Avira is already well-known as an antivirus company, but they offer VPN service as well.Unlike other antivirus companies, Avira has built its own service instead of relying on services from a third-party. And while you can access it for free if you already pay for the Avira Prime service, is it worth it or should you try another service? Let’s see what reviewers think.

Price

As noted above, if you already subscribe to Avira Prime, you can access the Avira VPN for free. They also offer a free option that provides up to 500MB of service per month without asking for an email and for an unlimited number of devices.

If you need more bandwidth, they offer an option for mobile devices and another either a month-to-month or yearly subscription for all devices.

Supported Devices

Avira Phantom VPN supports Windows, Mac, iOS and Android. If you’re using a computer where you can’t download apps, then you can take advantage of the Chrome extensions. Unfortunately, you can’t use it on routers, smart TVs or game consoles

Ease of Use

Overall, the interface is basic, making it easy to use. With that said, experts note it could be confusing figuring out how to select country locations. When you connect to the VPN, it will choose the server closest to you. However, if you want to use a server from a different country, you will need to find the link at the bottom of the dashboard that says “Nearest location.”

Otherwise, everything is straightforward. This is because the service doesn’t offer a ton of features anyway. For those who want something that’s quick and simple, it’s perfect. However, if you want more customizability, you’re better off looking elsewhere.

Simultaneous Connections

You can connect an unlimited amount of devices to the service even with the free version! If you sign up for a paid service tier, the mobile-only payment plan will only cover your mobile devices. So if you want protection all around, it’s best to pay for the full plan.

Included Features

Avira Phantom VPN doesn’t offer a ton of standout features but it checks most of the boxes for protection.

Features include:

  • Killswitch (only for paid subscribers)
  • Unlimited bandwidth (only for paid subscribers)
  • Tech support
  • Military-grade encryption protocol
  • Browser safety

The browser safety add-on further increases your overall safety as it blocks ads, protects against unwanted programs during downloads, checks for malicious sites, and offers tracker protection.

Privacy and Logging

On the surface, the service appears to offer good privacy. It does not require email registration for the free tier and accepts PayPal. Still, there’s no Bitcoin payment option for those who want true anonymity online.

In terms of logging, their privacy policy states they do not track your real IP address or track browsing activity. Still, the policy admits they log the amount of data you use and whether you’re a free or paid user.

Overall, TechRadar states, “... None of that constitutes any significant privacy risk, and many commercial VPNs record similar details, often even more.

Perhaps the biggest hurdle in terms of privacy is its location. Avira is in Germany, which means they must comply with data retention laws. As of 2016, the company may be required to hold on to identifiable data to comply with local law. Still, any data they track is anonymous. This means they would have nothing to share if called upon by the government to turn over information.

Performance

While Avira Phantom delivers on many fronts, it sadly falls flat on performance. Its unimpressive speeds disappointed reviewers. When they tested across different locations around the world, they could only reach roughly 14% of their base transfer speed.

Still, many reviewers found speeds fast in the US, UK and Germany. And considering most of its 100 servers are located in the US and Europe, that’s a relatively good sign. It just means you shouldn’t connect to the Asia or Mexico servers if speed is important.

Support

If you pay for a monthly or yearly subscription, you have access to 24/7 telephone support. There’s also a support forum you can search to see if anyone has encountered the problem you’re facing before. There are also knowledge base articles but reviewers found they don’t provide a lot of detail.

Summary

Avira Phantom VPN doesn’t offer the most features and isn’t the fastest VPN on the block, but it provides a generous set of features for a free option and good privacy. With that said, it doesn’t offer too much in the way of customization and its lack of server locations and mediocre speeds make it hard for experts to recommend paying for the service.

PC Mag notes, “... Avira offers much of what we’re looking for in a VPN, at a reasonable price… That said, the app is in need of a visual overhaul, and its server offering is far from robust.

PC World adds, “... You can definitely find VPNs with faster speeds. What you get with Avira, however, is the comfort of knowing who’s behind your VPN, the knowledge its run by security experts, and a very liberal simultaneous use policy.


What the Critics Are Saying...


vpnMentor

Avira VPN is a smart download for a basic VPN, especially on the cancel-anytime plan. However, the lack of customization in technical details excludes it from being a top-tier VPN service and leaves it behind the competition when stacked up against similarly-priced alternatives. With its ease of use...

- Guy Fawkes, vpnMentor
Top10VPN

Avira offers fast, consistent speeds across its global network, which goes some way to reducing the negative impact of having such a limited number of server locations. Privacy-wise it’s nothing spectacular, but features a high enough level of encryption to ensure your personal information is protec...

- Simon Migliano, Top10VPN
Tom's Guide

Occasional VPN users, or those who want to protect only their email, will love the free monthly gigabyte of Phantom VPN service. But Phantom VPN would be vastly improved by better reliability, and the paid service doesn't offer enough features to make it competitive with full-featured VPN services.

- Brian Nadel, Tom's Guide
TheBestVPN.com

We liked that they offered a free plan right out of the gate. That way, you could test drive their service before upgrading. Their logging policy was refreshingly transparent (and fair), too. But unfortunately, their awful speed performance, combined with frustrating service, and lack of features li...

- Brad Smith, TheBestVPN.com
TOP10BEST VPN

With solid encryption, excellent speeds and a bunch of freebies thrown in for good measure, Avira’s Phantom VPN is definitely worth a try. Plus, with a focus on security and virus protection you can browse, surf and stream without fear.

- TOP10BEST VPN

Details


Overview
Headquarters Germany
Pricing/Sign Up
Starting Price (per Month) $4.99
Plans and Pricing Visit Site
Free Trial Free Version
Money Back Guarantee 30 Days
Payment Options Credit Cards, PayPal, Bitcoin
ID Required Valid email address
Features
Server Locations (# of Countries) 25
Number of Servers 36 +
Devices Per License 5
Simultaneous Connections 5
Unlimited Bandwidth Yes
Double-Hop / Double VPN No
Accesses Netflix Yes
P2P / Torrenting Allowed Yes
Accepts Bitcoin Yes
Non-US Company Yes
Protected
Protocols IPSec, IKEv2, L2TP, OpenVPN
Encryption AES-256
No Logs / No Tracking Yes
Dedicated IP Available No
VPN Over Tor No
Wi-Fi Leak Protection No
Private DNS Server No
DNS Leak Protection Yes
IP Leak Protection Yes
WebRTC Leak Protection Yes
IPv6 Leak Protection Yes
Kill Switch Yes
Supported Platforms
Operating Systems Windows, Mac OSX, iOS, Android
Mobile App Yes
Router No
Browser Extension Yes
Customer Support
24/7 Support Yes
Live Chat Support No
Telephone Support No
Email Support Yes
More
Additional comments
Terms & Conditions Official Terms & Conditions
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Critic Reviews


vpnMentor

Good for light browsing, but limiting for users who stream a lot

from vpnMentor

Avira VPN is a smart download for a basic VPN, especially on the cancel-anytime plan. However, the lack of customization in technical details excludes it from being a top-tier VPN service and leaves it behind the competition when stacked up against similarly-priced alternatives. With its ease of...More

Avira VPN is a smart download for a basic VPN, especially on the cancel-anytime plan. However, the lack of customization in technical details excludes it from being a top-tier VPN service and leaves it behind the competition when stacked up against similarly-priced alternatives. With its ease of use—only two clicks necessary to connect to the VPN—the free option should be looked at for anyone that simply can’t pay for a good VPN, but higher-end users should look to one of our 10 best VPNs as other selections.

Read full review

Less

Top10VPN

Fast, reliable VPN

from Top10VPN

Avira offers fast, consistent speeds across its global network, which goes some way to reducing the negative impact of having such a limited number of server locations. Privacy-wise it’s nothing spectacular, but features a high enough level of encryption to ensure your personal information is protected.

Read full review

Avira offers fast, consistent speeds across its global network, which goes some way to reducing the negative impact of having such a limited number of server locations. Privacy-wise it’s nothing spectacular, but features a high enough level of encryption to ensure your personal information is protected.

Read full review

Less

Tom's Guide

Generous but erratic

from Tom's Guide

Occasional VPN users, or those who want to protect only their email, will love the free monthly gigabyte of Phantom VPN service. But Phantom VPN would be vastly improved by better reliability, and the paid service doesn't offer enough features to make it competitive with full-featured VPN services.

Read full review

Occasional VPN users, or those who want to protect only their email, will love the free monthly gigabyte of Phantom VPN service. But Phantom VPN would be vastly improved by better reliability, and the paid service doesn't offer enough features to make it competitive with full-featured VPN services.

Read full review

Less

TheBestVPN.com

An extremely slow VPN option

from TheBestVPN.com

We liked that they offered a free plan right out of the gate. That way, you could test drive their service before upgrading. Their logging policy was refreshingly transparent (and fair), too. But unfortunately, their awful speed performance, combined with frustrating service, and lack of features...More

We liked that they offered a free plan right out of the gate. That way, you could test drive their service before upgrading. Their logging policy was refreshingly transparent (and fair), too. But unfortunately, their awful speed performance, combined with frustrating service, and lack of features like router compatibility or torrenting leave a lot to be desired.

Read full review

Less

TOP10BEST VPN

An excellent choice

TOP10BEST VPN

With solid encryption, excellent speeds and a bunch of freebies thrown in for good measure, Avira’s Phantom VPN is definitely worth a try. Plus, with a focus on security and virus protection you can browse, surf and stream without fear.

Read full review

With solid encryption, excellent speeds and a bunch of freebies thrown in for good measure, Avira’s Phantom VPN is definitely worth a try. Plus, with a focus on security and virus protection you can browse, surf and stream without fear.

Read full review

Less

Security Gladiators

Offers fast VPN servers and decent security

from Security Gladiators

This VPN service has a bad privacy policy hence not good enough if you want to protect your privacy. However, it does have reasonable VPN server speeds and generally passes the security test.

Read full review

This VPN service has a bad privacy policy hence not good enough if you want to protect your privacy. However, it does have reasonable VPN server speeds and generally passes the security test.

Read full review

Less

PC Magazine

Solid overall, but not the best

from PC Magazine

Avira Phantom VPN secures the web browsing of as many devices as you like, and allows you to torrent to your heart's content, but it's light on features and likely won't please speed-conscious users.

Read full review

Avira Phantom VPN secures the web browsing of as many devices as you like, and allows you to torrent to your heart's content, but it's light on features and likely won't please speed-conscious users.

Read full review

Less

Best VPN

A solid, simple, and easy to use VPN

from Best VPN

If you are looking for a good value, all-round security package, I would definitely recommend this firm, especially if your primary motivation is unblocking content and hiding your data from your ISP and the government.

Read full review

If you are looking for a good value, all-round security package, I would definitely recommend this firm, especially if your primary motivation is unblocking content and hiding your data from your ISP and the government.

Read full review

Less

The VPN Lab

Offers high-level encryption and smooth performance

The overall performance was extremely smooth, we did not experience any dropouts, and we are happy to say that we did not detect any IP or DNS leaks. We also like that you get unlimited bandwidth with your subscription, so you can browse, stream, and download care-free.

Read full review

The overall performance was extremely smooth, we did not experience any dropouts, and we are happy to say that we did not detect any IP or DNS leaks. We also like that you get unlimited bandwidth with your subscription, so you can browse, stream, and download care-free.

Read full review

Less

TechRadar

A VPN service aimed very much at the average home user

from TechRadar

Avira Phantom VPN's commercial package is a little overpriced for what you get, but if you're an Avira fan or can live within the limits of the free plan then it might be worth a look.

Read full review

Avira Phantom VPN's commercial package is a little overpriced for what you get, but if you're an Avira fan or can live within the limits of the free plan then it might be worth a look.

Read full review

Less

User Reviews


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