Informr score
The ZTE Grand X Max currently has an Informr score of 3.7 out of 10. This score is based on our evaluation of 3 sources including reviews from users and the web's most trusted critics.

Operating system
1.2 GHz
Screen Size
8+ MP

Prices (Where to Buy)

Common Questions

ZTE released the Grand X Max on October 10, 2014.

We've got you covered! Download a free PDF copy of the ZTE Grand X Max user manual here.

ZTE backs up the Grand X Max with a 1 Year parts & labour warranty.

If your Grand X Max has problems and is still within its warranty period, you could contact ZTE support or the retailer you purchased the phone from. You'll find ZTE's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.

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Screen Size

The ZTE Grand X Max's screen size is 6 inches with x pixels resolution.

1.2 GHz

There is a Qualcomm MSM8212 Quad core 1.2 GHz processor (CPU).


The phone runs on proprietary operating system firmware.

8+ MP

You can take photos or capture video with the phone's onboard 8+ megapixel camera.

There is also a secondary front facing camera with 1+ megapixels resolution.

8 GB

Internal memory is 8 GB. An external, MicroSD, MicroSDHC (up to 32 GB) expansion slot is available for increased storage capacity.


The phone is powered by a Lithium-Ion (Li-Ion), 3200 mAh battery. ZTE's performance ratings are 35.8 days standby time.

Grand X Max Specs

Release date October 10, 2014
Regions available USA
Mobile / Cellular Data
850/900/1800/1900 MHz
850/1900/2100 MHz
SIM card size
Dual SIM No
Operating System No

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Processor Qualcomm MSM8212 Quad core 1.2 GHz
Internal Storage 8 GB
Hearing Aid Compatible Yes
Noise Cancellation No
SAR Head: 1.36 W/kg
Languages English
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Manual, Standard Battery
Power & battery
Battery Type Lithium-Ion (Li-Ion)
Battery Capacity 3200 mAh
Removable Battery No
Wireless Charging No
Fast Charging No
Video Playback Time Unknown
Internet Use (Wi-Fi) Unknown
Internet Use (Celluar) Unknown
Talk Time Unknown
Standby Time Up to: 35.8 days
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Material Plastic
Colors Black
Dimensions [H x W x D] 16.2 x 8.3 x 0.8 cm (6.4 x 3.3 x 0.3 in)
Weight 6 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Display / Screen
Type Color
Technology LCD
Colors 16.7 million
Resolution x pixels
Pixel density 245 pixels
Size 6 inches
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer, Digital Compass
Graphics Yes
Themes No
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock Yes
Multi-Touch Yes
Fingerprint-Resistant Coating No
Additional Display Features Capacitive touch screen
Input / Navigation
Sleep / Wake Key Yes
Home Key No
Mute Key No
Input Type Touchscreen
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard No
Voicemail Key No
Any Key Answer No
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Email address, Other fields
Contact Groups Yes
Auto Answer Yes
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, SMTP, Microsoft Exchange
Additional Email Features Gmail
Messaging SMS, MMS, Google Talk
Push-to-talk (PTT) No
USB Micro-USB 2.0
USB OTG Support No
Infrared No
Bluetooth 4.0
Bluetooth Profiles A2DP, OPP/FTP
Bluetooth Audio Codecs SBC
WiFi 802.11 b/g/n
WiFi Encryption No
Mobile Hotspot Yes
Memory Expansion Slot Yes
Expansion Slot Info MicroSD, MicroSDHC (up to 32 GB)
PC Synchronization Yes
TV Out No
DLNA Support No
Data Tethering Compatibility Yes
Java Applications No
Brew Applications No
ECML / Digital Wallet No
Main Camera
8+ megapixels
Yes (LED)
Additional Rear Camera Info
Auto focus, Effects, Face detection, Geotagging, ISO, Night mode, Panorama, Self-timer, Exposure
Video Recording Formats
3GP / 3GPP, H.264 / AVC, MPEG-4
Video Recording Parameters
HD (1280 x 720 pixels)
Front Camera
1+ megapixels
Additional Front Camera Info
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MIDI, MP3, eAAC+, AAC+, AAC, WMA, WAV
Radio No
Video Playback Yes
Video Playback Formats 3GP / 3GPP, H.264 / AVC, MPEG-4
Streaming Video Yes
External Speakers Yes
Headset Jack 3.5mm
Custom Ringtones Yes
Vibration Alert Yes
Downloadable Ringtones Yes
Ringer ID Yes
Haptic Feedback Vibration Yes
Speakerphone Yes
To-Do / Task List No
Calendar Yes
World Clock Yes
Alarm Yes
Stop Watch Yes
Timer Yes
Calculator Yes
Currency Converter No
Document Viewer Yes
Viewable document types DOC, DOCX, PDF, PPT, PPTX, XLS
Weather Yes
Stocks No
Maps Yes
NotePad No
Voice Memos / Recorder Yes
Games Downloadable
Apps Downloadable ()
Included Software / Apps -
Additional comments Other Names (AKA): ZTE Z787

Related Links Quick Start Guide (PDF)
Manual (PDF)
ZTE Grand X Max Reviews
Where to buy ZTE Grand X Max
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User Reviews


this phone needs to come back to life

zte peopl my phone flashed out on me last week in I had to look up how to turn it back now it doing the same thing in I put it on charge in the red light its just blinking I hope I didn't waste my well in good earn money on this phone

Just bought this phone and am already over it

I'm not sure why I can send pic messages but not receive them I have notification showing 5 messages but nothing there!!! I really hope I didn't waste $200 on this phone
Dear ZTE, This phone is very nice! I fell on love when I saw it.... And am quickly falling out. My phone has been saying I have a text message for 6 days now, however there is no message. Sometimes I can't swipe to answer incoming calls. Sometimes I can't see outgoing texts. I don't even have a car...More
Dear ZTE, This phone is very nice! I fell on love when I saw it.... And am quickly falling out. My phone has been saying I have a text message for 6 days now, however there is no message. Sometimes I can't swipe to answer incoming calls. Sometimes I can't see outgoing texts. I don't even have a car but spent $200 to buy this phone. The cricket store says there is nothing they can do. ZTE, what can you do to help me??? I have believe in you!!! Less

Only had this phone 6 days and for 4 days it's been telling me I have two text messages. I have restarted the phone but still it comes back. Help!!!

Taylor Cook

I've only had my ZTE GRAND X for about two weeks and it just started glitching and all 3 bottom buttons stopped working, the cricket store says they can't help me can you please help me ZTE I have faith in you!!


I have the same problem. About a week after I bought the ZTE grand x it began showing 2 text messages that are not there. I have tried restarting the phone, and erasing every message that I have. Nothing has worked please let me know if you find a solution to this. It is aggravating!!


I have had my ZTE Grand X Cricket phone for just over 24 hours and now all of a sudden I cannot receive text messages that are over the standard 150 characters. I will get the second part of the message and not the first!

I have a ZTE GRAND X MAX, most of the time when I take a picture with the flash on it just shows up as a BRIGHT WHITE photo. Don't know what to do, and the Cricket store can't help me. CAN YOU PLEASE HELP?? Thanks for your time....


For most text msg problems, you can go to settings in messaging, select hangout &your message could be there. That's what I've found. However, I am having a problem finding this one msg that is not in hangout but when I search keywords that I saw before the msg disappeared, part of the msg shows, but I can't select it to erase it. It's a tad frustrating.


For past couple days my phone is always glitching I thinkcause i might have dropped it how may times or maybe or its just the battery it say that I have a message but I don't but help me plz I don't know what to do and I the to pout it on it will glitch and it well shut off I try to turn itonn but it doesn't come on I always have to take the battery out just help me..?

i have zte grand sii & the problem i m facing is that i m receiving sms after 15 minutes i send to this phone.i have connection of reliance cdma & on other phone i m getting within 5 to 10 seconds.anybody has any solution for this problem

Heather Abbott
Heather Abbott

I have a ZTE grand max x. Today my calendar saysnits stopped working everytime I try to add an event or edit one. Can you help me? Thank you!

Phone says I have two messages their no where to be found...phone gets extremely hot for no reason.....suddenly battery won't stay charged went to cricket they said they can't do anything


So, I've had the ZTE Grand X Max for two days now. I work on phones for a living and know how to fix multiple things.. If not all.. I'm not a genuis or anything.. But.. This phone.. I cannot figure out for the life of me how to get the: 1) battery percentage to show. 2) give it extra volume when on the phone (its very hard to hear even on speak; possible hardware defect) So, I'm very much thinking in taking this phone back to go with the HTC that I wanted in the first place!!

Just got my zte grand x3 it keeps shutting off-site won't stay on need help

shay hill
Some keys stop working on my key pad can't text