What the Critics Are Saying...


- Nathan Spendelow, AlphrThe updated Galaxy J5 is a solid performer. Battery life exceeded our expectations, the new design is favourable over its predecessor, and its camera is impressive for a handset of this calibre.


- Nathan Spendelow, Expert ReviewsSamsung’s updated Galaxy J5 does everything you could ask for. It’s a solid performer when put side-by-side with its competition, battery life is excellent, the new design is top-notch and its camera is far improved over last year’s effort. The only issue is that price hike. F...


- LaptopMedia Team, LaptopMediaSamsung Galaxy J5 (2017) brings many improvements compared to its successful predecessor and this makes it more than accomplished model. First of all, the device comes with an entirely metal design which is not always seen in this price range. There is a fingerprint sensor built in the hardware Home...


- GSMArena team, GSMArenaThe Galaxy J7 (2016) was the default phone to recommend last year for a complete package on a budget coming from one of the big names. With the Exynos 7870 made available to the 5 this season, and the metal build and design shared with the bigger brother, the J5 (2017) may as well be the standard fo...


- Victor H., PhoneArenaAt the end of the day, the Galaxy J5 (2017) feels like an ‘okay’ affordable phone, but is not pushing any boundaries. It has one of the best interfaces around: sleek and modern-looking, it has Samsung’s excellent apps, and it has a very solid battery life. But its camera and, most...
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We've got you covered! Download a free PDF copy of the Samsung Galaxy J5 (2017) user manual here.
Samsung backs up the Galaxy J5 (2017) with a 1 Year parts & labour warranty.
If your Galaxy J5 (2017) has problems and is still within its warranty period, you could contact Samsung support or the retailer you purchased the phone from. You'll find Samsung's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.
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