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Palm Pre 2 review

7.4/10 AVG.

  • Palm Pre 2
  • Palm Pre 2
  • Palm Pre 2
  • Palm Pre 2

Informr score
The Palm Pre 2 currently has an Informr score of 7.4 out of 10. This score is based on our evaluation of 14 sources including reviews from users and the web's most trusted critics.

The Palm Pre 2 is HP’s first webOS smartphone since acquiring Palm. It’s pretty much a splitting image of its namesake predecessor, but it does come with several improvements.

Compared to the Palm Pre, this QWERTY phone now features double the RAM (512MB), double the internal memory (16GB), a better 5-megapixel camera with video recording capabilities, a more powerful 1GHz processor, and a Gorilla Glass protected touchscreen display. It also runs on the new webOS 2.0 platform.

In a nutshell, the Palm Pre 2 is basically a modest upgrade to the Pre instead of a being a completely new webOS smartphone. Sure the new webOS helps improve over-all performance, but it doesn’t really provide anything new to get excited about, and still lacks support from 3rd party app developers.

The Palm Pre won't likely entice current Pre users to upgrade, however it does look like a good option for fans of Palm's webOS or for those seeking a physical QWERTY keyboard.

Operating system
1 GHz
Screen Size
5+ MP

What the Critics Are Saying...

Tracy and Matt

It definitely is a good iteration on the original but I still don't think that it has enough to stay competitive in the 2011 smartphone market. Consumers generally think that good quality hardware = good product, and if Palm/HP continues to produce phones that are lacking in the hardware department,...

- Patrick, Tracy and Matt

Overall, there is a lot to like about the Palm Pre 2. We like its overall shape, though its design is a bit dated now, but it’s easy to hold and feels comfortable in the hand. The improved webOS 2.0 software and 1GHz processor makes the Pre 2 feel faster and more powerful than the Pre Plus. Bu...

- PhoneArena
PC Magazine

The Palm Pre 2 feels like a throwback to 2010. It's fun, but far from cutting edge.

- Jamie Lendino, PC Magazine

First off, it's been a while since we've had a WebOS device in for review, so it was really great to have one back in our hands. It reminded us how much we love the mobile operating system for its multitasking abilities, data management, and search functionality, and the new enhancements only make i...

- Bonnie Cha , Cnet

Arthur Van Dulay
no voice commands. Worthless while driving and need hands free. Keyboard no made for an adults hands. Small # of apps. No turn by turn navigation unless you subscribe to Verizon for $10.00/month. Cannot compare to the feature filled android OP System.

The Palm Pre 2 is a hidden gem of a phone buried beneath thick igneous rock layers of Android interfaces. The Pre 2's WebOS 2.0 integration and 1GHz OMAP processor are its main entrees, and those features boosted an already great phone even higher to the smartphone gods. We loved Palm's interface&md...

- Mike Perlman, InfoSync

Prices (Where to Buy)

Common Questions

We've got you covered! Download a free PDF copy of the Palm Pre 2 user manual here.

Palm backs up the Pre 2 with a 1 Year parts & labour warranty.

If your Pre 2 has problems and is still within its warranty period, you could contact Palm support or the retailer you purchased the phone from. You'll find Palm's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.

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Quick view

Screen Size

The Palm Pre 2's screen size is 3.1 inches with x pixels resolution.

1 GHz

There is a Texas Instruments 3630 1 GHz processor (CPU).


The phone runs on proprietary operating system firmware.

5+ MP

You can take photos or capture video with the phone's onboard 5+ megapixel camera.

There's no secondary front camera.

15 GB

Internal memory is 15 GB. No external card slot is available for expansion.


The phone is powered by a Lithium-Ion (Li-Ion), 1150 mAh battery. Palm's performance ratings are 14.5 days standby time.

Pre 2 Specs

Release date November 28, 2010
Regions available USA, Canada
EV-DO Rev. A
Mobile / Cellular Data
SIM card size
Dual SIM No
Operating System No

Compare HP WebOS Smartphones

Processor Texas Instruments 3630 1 GHz
Internal Storage 15 GB
RAM 512 MB
Hearing Aid Compatible Yes
Noise Cancellation No
SAR Head: 1.01 W/kg
Body: 1.29 W/kg
Languages English
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Manual, Standard Battery
Power & battery
Battery Type Lithium-Ion (Li-Ion)
Battery Capacity 1150 mAh
Removable Battery Yes
Wireless Charging No
Fast Charging No
Video Playback Time Unknown
Internet Use (Wi-Fi) Unknown
Internet Use (Celluar) Unknown
Talk Time Unknown
Standby Time Up to: 14.5 days
Physical Characteristics
Design type Slider
Multi-Use Smart Phone / PDA Yes
Colors Black
Dimensions [H x W x D] 10.1 x 6.0 x 1.7 cm (4 x 2.4 x 0.7 in)
Weight 145 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Display / Screen
Type Color
Technology LCD (TFT)
Colors 16.7 million
Resolution x pixels
Pixel density Unknown
Size 3.1 inches
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock No
Multi-Touch No
Fingerprint-Resistant Coating No
Additional Display Features -
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type QWERTY, Touchscreen
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard No
Voicemail Key Yes
Any Key Answer Yes
Voice Commands No
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Unknown
Contact Groups No
Auto Answer No
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP
Additional Email Features -
Messaging SMS, EMS, MMS, Google Talk
Push-to-talk (PTT) No
USB Micro-USB 2.0
USB OTG Support No
Infrared No
Bluetooth 2.1
Bluetooth Profiles A2DP, AVRCP, OPP/FTP, HID, HFP, HSP, PAN
Bluetooth Audio Codecs SBC
WiFi 802.11 b/g
WiFi Encryption WPA/WPA2
Mobile Hotspot No
Memory Expansion Slot No
Expansion Slot Info
PC Synchronization Yes
TV Out No
DLNA Support No
Data Tethering Compatibility Yes
Java Applications No
Brew Applications No
ECML / Digital Wallet No
Main Camera
5+ megapixels
Yes (LED)
Additional Rear Camera Info
Video Recording Parameters
VGA (640 x 480 pixels)
Front Camera
Additional Front Camera Info
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MP3, eAAC+, AAC+, AAC, AMR, WAV
Radio No
Video Playback Yes
Video Playback Formats No
Streaming Video Yes
External Speakers No
Headset Jack 3.5mm
Custom Ringtones No
Vibration Alert Yes
Downloadable Ringtones Yes
Ringer ID Yes
Haptic Feedback Vibration No
Speakerphone Yes
To-Do / Task List Yes
Calendar Yes
World Clock No
Alarm Yes
Stop Watch No
Timer No
Calculator Yes
Currency Converter No
Document Viewer Yes
Viewable document types DOC, PDF, PPT, XLS
Weather No
Stocks No
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps Downloadable, Pre-installed ()
Included Software / Apps -
Additional comments WebOS 2.1 upgrade available
Related Links Manual (PDF)
Palm Pre 2 Reviews
Where to buy Palm Pre 2
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