What the Critics Are Saying...
- Duncan Jaffrey, AusdroidHuawei's Mate Xs is a fantastic piece of engineering, including some of the best technological advancements available in mobile in 2020. However, the phone lacks Google's Play Services (and thus, you can't use any of Google's apps) and Huawei's App Gallery - while a good start - is far too empty to...
- Daniel Petrov, PhoneArenaWhen it comes to design and hardware, we found the Mate Xs to be a stunner. A big 6"+ phone when closed, a veritable 8" tablet when opened - that's what foldable phones were supposed to bring, and Huawei still managed to keep things relatively thin and small. Performance is snappy, pictures and vide...
- GSMArenaIt is just an amazing device that pushes the envelope in more ways than one, offering a glimpse into one potential future for the industry. It's the definition of a "halo product" for both Huawei and folding display tech, not only showcasing what is possible but also pushing it forward and actually...
- Stephen Fenech, Tech GuideThe Huawei Mate Xs is an amazing feat of engineering and a truly remarkable smartphone. It needs to be treated with care but it provides an amazing experience especially for commuters and travellers – what a shame we’re not commuting and travelling right now. But that doesn’t take away from the fact...
- Daniel Schmidt, NotebookcheckWhile the Huawei Mate Xs is an attractive foldable, it does not appear to be mature in all areas yet. The Huawei Mate Xs certainly is not a device for everyone. The high price will likely be enough to deter most prospective buyers. That being said, it is still an appealing concept that in this case...
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Common Questions
Huawei backs up the Mate Xs with a 1 Year parts & labour warranty.
If your Mate Xs has problems and is still within its warranty period, you could contact Huawei support or the retailer you purchased the phone from. You'll find Huawei's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.
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