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We've got you covered! Download a free PDF copy of the Alcatel One Touch Idol Ultra user manual here.
Alcatel backs up the One Touch Idol Ultra with a 1 Year parts & labour warranty.
If your One Touch Idol Ultra has problems and is still within its warranty period, you could contact Alcatel support or the retailer you purchased the phone from. You'll find Alcatel's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.