My price was supposed to be one amount and now is quite a bit more
If you are an older customers (before january 27, 2015), you can do *611 from your cellphone or call 1-855-478-2542.
After january 27, 2015, customer service is only by email. The procedure to send an email to Public Mobile is very easy. Just click on this link : https://publicmobile.ca/en/on/contact-us