The "1-Minute" Review
Verdict
Combining an easy-to-use app with a strong network, CyberGhost proves that a VPN service doesn’t need to sacrifice usability to offer powerful protection.What's good
- Pricing
- Simple to use
- Minimal logging
- 7 simultaneous devices
- Bitcoin payments
- Torrenting support
- Regional stream unlocking
What's bad
- Short trial period
- So-so speeds
- Limited chat support hours
- Slow to connect to servers
CyberGhost sits in the middle of many VPN roundups and rankings. They tout their easy-to-use software and affordable rates as big benefits to using their VPN service. However, simpler isn’t always better. We’ve scoured the best review sites around to see what they say about CyberGhost.
Pricing
Depending on how many months you pay for in advance, you’ll find pricing comparable to most mainstream options with the best savings at the three-year term mark. You can pay using credit and debit cards, PayPal, or Bitcoin providing plenty of flexibility in keeping your service active.
Supported Devices
If you have a device you want to protect, there’s a good chance CyberGhost is compatible. They offer dedicated apps for Windows, Mac OS, Android, iOS. You’ll also find manual set up guides for Chrome OS, Linux, game consoles, routers, and more in their extensive knowledge base.
Ease of Use
If you’re worried about technical terms and confusing menus, CyberGhost consistently ranked high for usability from online reviewers. The service uses simple menus based on how you want to use the service.
For example, if you want to protect your connection while torrenting, click the “Torrenting” button. Want to stream your favorite TV show from across the pond? Click the “Streaming” button. CyberGhost takes care of the rest.
If you’d prefer to manually configure things, you can set everything yourself as well.
Make Use Of says, “CyberGhost is a secure, fast VPN. And its easy-to-use desktop client helps to break down the mystery surrounding VPNs.”
Simultaneous Connections
While many services allow you to connect multiple devices, CyberGuard offers one of the most generous limits we’ve seen with up to 7 devices connected at once. There are also no limitations on the servers you can connect to with each one.
Included Features
CyberGhost offers a comprehensive set of features to make it easy to use your Internet connection privately or protect your information when using less-secure connections -- such as the Wi-Fi at your local cafe.
Popular features include:
- Speed monitors
- Ad, malware, and tracking blocking
- IP and DNS leak protection
- Streaming region unlocking
- Kill switch
- Data compression
They also support the OpenVPN, L2TP-IPsec, IKEv2, and PPTP protocols and AES-256 military-grade encryption to ensure you’re always protected.
Privacy and Logging
CyberGhost is headquartered in Romania outside 14-Eyes jurisdiction. While the company recently changed ownership, reviews indicate that services have remained secure, and that logging appears minimal. They log some basic information -- including connection times and locations. However, this information is anonymized and not tied to your account so while they might not offer true “zero logging” their logging should be harmless enough.
Performance
Reviews rank download and upload speeds with this provider firmly in the middle of the pack. However, with 3,500+ servers across 58 countries, you should have no trouble finding a server that will offer the speeds you need.
We found no mentions of lag concerns or buffering while streaming -- particularly when connected to one of the dedicated streaming servers.
The VPN Lab says, “Like with most VPNs, your speed will suffer a bit. However, this has nothing to do with CyberGhost. It is completely normal to experience somewhat slower speeds while using a VPN than when accessing the Internet without one. That being said, we noticed only slight diminishment in speed during our tests and we had no problem streaming HD video content, without any annoying glitches.”
Support
Support appears to be stellar with one caveat -- chat and email support are only available during European working hours. So depending on your location, this might less than ideal. However, you’ll also find a comprehensive knowledge base on their site to help you troubleshoot issues during non-business hours.
The VPN Lab notes, “... the customer service reps we have talked to while researching for this CyberGhost review have been friendly, helpful, and knowledgeable.”
_
Summary
Overall, reviews for CyberGhost are positive. They’re not the fastest provider available, but their rates are competitive and their simultaneous device allowance is one of the largest available. They also offer user-friendly apps perfect for VPN newcomers and seasoned experts alike.
Android Authority says, “CyberGhost does everything we’ve come to expect from the best VPN services around. The easy-to-use and self-explanatory UI is a positive, its zero logging policy is a huge plus and, at least with its long-term plans, it’s extremely affordable.”
PC World says, “CyberGhost continues to build on its strengths, and while it still doesn’t beat our top pick, Mullvad, it will continue to be our runner-up for the best VPN you can get.”
What the Critics Are Saying...
- Mike Williams, TechRadarCyberGhost is a capable VPN service with an exceptionally powerful Windows client, packed with features yet still easy to use. The mobile clients are much more ordinary, but there's still plenty to like here, from Netflix unblocking to low three-year prices and helpful live chat support.
- VPNGuruCyberGhost is a solid, reliable VPN with a slick user experience and robust security. It may not win a speed contest any time soon. But with 3600 servers to choose from, US government-grade encryption and an industry-leading 45 day money-back guarantee, you can’t go too far wrong.
- Ian Paul, MacworldCyberGhost's connection speeds make it a great VPN option for most people, but users who deal in sensitive information may wish to look elsewhere for greater privacy from government actors.
- Jim Martin, Tech AdvisorCyberGhost is a really easy-to-use VPN service that offers unblocking and support for torrents. The multi-year subscriptions are very cheap, and the Windows app is particularly powerful.
- Stuart Andrews, Tech.CoIt may not be the fastest VPN, but we like CyberGhost. It’s smart, well-designed and secure, and the company has a strict no logging policy that means what you do online stays between you and the proverbial gatepost. Throw in the equally slick mobile apps, plus some brilliantly simple usage modes, a...
Details
| Overview | |
|---|---|
| Headquarters | Germany |
| Pricing/Sign Up | |
| Starting Price (per Month) | $2.75 |
| Plans and Pricing | Visit Site |
| Free Trial | 7 days |
| Money Back Guarantee | 45 Days |
| Payment Options | Credit Cards, PayPal, Bitcoin |
| ID Required | Valid email address |
| Features | |
| Server Locations (# of Countries) | 89 |
| Number of Servers | 5823 + |
| Devices Per License | 7 |
| Simultaneous Connections | 7 |
| Unlimited Bandwidth | Yes |
| Double-Hop / Double VPN | No |
| Accesses Netflix | Yes |
| P2P / Torrenting Allowed | No |
| Accepts Bitcoin | Yes |
| Non-US Company | Yes |
| Protected | |
| Protocols | IPSec, L2TP, OpenVPN, PPTP |
| Encryption | AES-256, RSA-2048 |
| No Logs / No Tracking | Yes |
| Dedicated IP Available | No |
| VPN Over Tor | Yes |
| Wi-Fi Leak Protection | Yes |
| Private DNS Server | Yes |
| DNS Leak Protection | Yes |
| IP Leak Protection | Yes |
| WebRTC Leak Protection | Yes |
| IPv6 Leak Protection | Yes |
| Kill Switch | Yes |
| Supported Platforms | |
| Operating Systems | Windows, Mac OSX, iOS, Linux, Android |
| Mobile App | Yes |
| Router | Yes |
| Browser Extension | Yes |
| Customer Support | |
| 24/7 Support | Yes |
| Live Chat Support | Yes |
| Telephone Support |
Yes 40311010145 |
| Email Support | Yes |
| More | |
| Additional comments |
Other Names (AKA): Cyber Ghost VPN |
| Terms & Conditions | Official Terms & Conditions |
| Suggest a correction |
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Critic Reviews
A powerful and full-featured VPN from a popular privacy provider
CyberGhost is a capable VPN service with an exceptionally powerful Windows client, packed with features yet still easy to use. The mobile clients are much more ordinary, but there's still plenty to like here, from Netflix unblocking to low three-year prices and helpful live chat support.
CyberGhost is a capable VPN service with an exceptionally powerful Windows client, packed with features yet still easy to use. The mobile clients are much more ordinary, but there's still plenty to like here, from Netflix unblocking to low three-year prices and helpful live chat support.
Robust security, strict no logging policy
CyberGhost is a solid, reliable VPN with a slick user experience and robust security. It may not win a speed contest any time soon. But with 3600 servers to choose from, US government-grade encryption and an industry-leading 45 day money-back guarantee, you can’t go too far wrong.
Read full reviewCyberGhost is a solid, reliable VPN with a slick user experience and robust security. It may not win a speed contest any time soon. But with 3600 servers to choose from, US government-grade encryption and an industry-leading 45 day money-back guarantee, you can’t go too far wrong.
Read full review
A great choice for streaming overseas
CyberGhost's connection speeds make it a great VPN option for most people, but users who deal in sensitive information may wish to look elsewhere for greater privacy from government actors.
CyberGhost's connection speeds make it a great VPN option for most people, but users who deal in sensitive information may wish to look elsewhere for greater privacy from government actors.
A fully featured VPN with an interface simple enough for the beginner
CyberGhost is a really easy-to-use VPN service that offers unblocking and support for torrents. The multi-year subscriptions are very cheap, and the Windows app is particularly powerful.
Read full reviewCyberGhost is a really easy-to-use VPN service that offers unblocking and support for torrents. The multi-year subscriptions are very cheap, and the Windows app is particularly powerful.
Read full review
User-friendly, but some speed loss
It may not be the fastest VPN, but we like CyberGhost. It’s smart, well-designed and secure, and the company has a strict no logging policy that means what you do online stays between you and the proverbial gatepost. Throw in the equally slick mobile apps, plus some brilliantly simple usage mod...More
It may not be the fastest VPN, but we like CyberGhost. It’s smart, well-designed and secure, and the company has a strict no logging policy that means what you do online stays between you and the proverbial gatepost. Throw in the equally slick mobile apps, plus some brilliantly simple usage modes, and you have one of the best VPNs around.
A better app and same good service
CyberGhost is an easy-to-use VPN with impressive speeds with features that will appeal to both novice and experienced users.
CyberGhost is an easy-to-use VPN with impressive speeds with features that will appeal to both novice and experienced users.
Strong encryption, easy-to-use client
A serious contender in the world of VPN providers. It boasts a vast range of handy features that are not so often found in its competitors and it provides great security and speeds and smooth performance. Moreover, the VPN client is rather easy to use.
A serious contender in the world of VPN providers. It boasts a vast range of handy features that are not so often found in its competitors and it provides great security and speeds and smooth performance. Moreover, the VPN client is rather easy to use.
A solid choice
CyberGhost offers an excellent VPN product with strong, unique features not found elsewhere, along with a generous number of simultaneous connections. It's expensive, however.
CyberGhost offers an excellent VPN product with strong, unique features not found elsewhere, along with a generous number of simultaneous connections. It's expensive, however.
An excellent choice
CyberGhost VPN gives you more in terms of feature and performance for only a fraction of the cost of pricier competition. It has fast speeds and was found to be stable and reliable when it comes to little buffering or few disconnects. They have many things to offer in terms of delivering what you want in a streaming service.
CyberGhost VPN gives you more in terms of feature and performance for only a fraction of the cost of pricier competition. It has fast speeds and was found to be stable and reliable when it comes to little buffering or few disconnects. They have many things to offer in terms of delivering what you want in a streaming service.
One of the most complete VPN solutions
It caters well to privacy focused users with 256-bit encryption, no logs, and web tools, including Wi-Fi network hopping protection and torrent servers. But it shines even brighter for users who mainly use their VPN for streaming services with a simple, but extensive list of individually optimi...More
It caters well to privacy focused users with 256-bit encryption, no logs, and web tools, including Wi-Fi network hopping protection and torrent servers. But it shines even brighter for users who mainly use their VPN for streaming services with a simple, but extensive list of individually optimized streaming servers for just about every globally available TV and movie streaming service. CyberGhost also offers some of the most competitive multi-year plans on the market, and allow up to 7 simultaneous users per account.