SwitchVPN review

Ease of Use

Getting SwitchVPN on your computer can be a hassle as payment verification might take up to 24 hours.

However, once reviewers installed the app on their computer and activated it, the actual interface was very user-friendly. If you’ve used other VPNs in the past, you’ll be right at home with SwitchVPN.

Interestingly, you cannot select specific server locations, only countries. That means you might end up on a busy server. Some reviewers recommended connecting a few times to find the fastest connection.

Simultaneous Connections

You can connect up to five devices simultaneously. If you configure the service on your router, you can extend the number and protect your gaming consoles as well.

Included Features

SwitchVPN is fairly light on features but it includes:

• Kill Switch
• Torrenting support
• Offers newer IKEv2 and SSTP protocols
• OpenVPN support
• Optional auto-launch on startup
• Optional reconnection to last used location

Besides the above features, SwitchVPN has 220 servers across 38 locations. While small compared to some of the bigger names in the VPN market, it’s still a reasonable amount of servers and locations to choose from.

Privacy and Logging

Here’s where reviews get a little hairy...

SwitchVPN is located in the US, a member of the Five Eyes alliance, which means they’ll leak your data to authorities if they detect illicit behavior.

As you’d expect, this means they log some of your data -- including some personally identifiable information. That means the service isn’t the most private VPN.

With that said, their privacy policy states they do not collect or log any traffic or use of their service. So at least they’re not logging your activity.

And what about DNS and IP leaks? When tested, experts were happy to find zero leaks, making it great for protecting your identity against hackers and other online dangers.

Performance

Overall, critics found the performance of SwitchVPN average for a VPN service. It in no way lived up to the claim it would speed up their internet browsing. Servers located closest to reviewers were the fastest while long-distance connections slowed down quite a bit.

It’s not the fastest VPN on the market by any stretch. Combine this with inconsistent speeds, and SwitchVPN ranks well below similarly priced VPN options.

Support

Support is where SwitchVPN really shines. They offer live chat support with near instantaneous responses from customer support. In addition, all of your previous conversations are stored on your account so you can track your previous conversations.

The Best VPN was so impressed they stated the support experience was, “... One of the best we’ve seen…”

_

Summary

SwitchVPN offers nothing super compelling compared to other VPNs. But it’s not horrible either. The higher price tag and the fact it collects some personally identifiable information makes it hard for many reviewers to recommend.

TechRadar states, “SwitchVPN has many plus points… but there are too many issues with the service and the website to fully recommend it right now.”

VPNPro adds, “... SwitchVPN’s server fleet and resulting connection speeds are nothing to write home about, and its range of custom apps isn’t particularly outstanding, either.”