# of Servers
368
Server Locations
57
Price Per Month (From)
$3.99
Free Trial
-


5.9/10
Informr score
OneVPN currently has an Informr score of 5.9 out of 10. This score is based on our evaluation of 16 sources including reviews from users and the web's most trusted critics.

What the Critics Are Saying...


Best Reviews

For one, they lack stable client support for all their devices. Being able to manually configure the service on numerous platforms is only attractive for the battle-hardened privacy veterans, while novices can only rely on the streamlined Windows or Android client. Which is a shame, as OpenVPN packs...

- Best Reviews
The VPN Lab

The software does not have too many features, which is not necessarily a bad thing. However, it does come with a rather high price tag, especially given its current state. Having said that, it did perform quite well during our testing phase, but it’s definitely not the fastest VPN on the market – as...

- The VPN Lab
vpnMentor

Some of these difficulties include: the site being down for long periods of time, the constantly offline 24/7 live chat, their slow customer service, error pages where there should be tutorials on the website, and inconsistent server connections. 

- Alex (Shurf) Frenkel, vpnMentor
VPN Ranks

The service does offer free trial, impressive server network, efficient customer support and zero logs policy. Conversely, they need to enhance their performance on different areas like speed, compatibility and Netflix compatibility.

- Usman Hayat, VPN Ranks
Best VPN

Customer support was virtually nonexistent. Both on their knowledge base and through reps. Despite a favorable logging policy, their Chinese jurisdiction causes us some concern. The server speeds were consistently slow across the board. The entire user experience was a pain. It was buggy, with lengt...

- Rob Mardisalu, Best VPN

Details


Overview
Headquarters Hong Kong
Pricing/Sign Up
Starting Price (per Month) $3.99
Plans and Pricing Visit Site
Free Trial No
Money Back Guarantee 7 Days
Payment Options Credit Cards, PayPal, Bitcoin, Gift Cards, Other
ID Required Valid email address
Features
Server Locations (# of Countries) 57
Number of Servers 368 +
Devices Per License 5
Simultaneous Connections 5
Unlimited Bandwidth Yes
Double-Hop / Double VPN No
Accesses Netflix No
P2P / Torrenting Allowed Yes
Accepts Bitcoin Yes
Non-US Company Yes
Protected
Protocols IKEv2, L2TP, OpenVPN, PPTP
Encryption AES-256
No Logs / No Tracking Yes
Dedicated IP Available No
VPN Over Tor Yes
Wi-Fi Leak Protection No
Private DNS Server No
DNS Leak Protection Yes
IP Leak Protection Yes
WebRTC Leak Protection Yes
IPv6 Leak Protection No
Kill Switch Yes
Supported Platforms
Operating Systems Windows, Mac OSX, iOS, Android
Mobile App Yes
Router Yes
Browser Extension No
Customer Support
24/7 Support Yes
Live Chat Support Yes
Telephone Support No
Email Support Yes
More
Additional comments
Terms & Conditions Official Terms & Conditions
Suggest a correction

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Critic Reviews


Best Reviews

Aims to provide decent online protection with attractive extra features for affordable prices

For one, they lack stable client support for all their devices. Being able to manually configure the service on numerous platforms is only attractive for the battle-hardened privacy veterans, while novices can only rely on the streamlined Windows or Android client. Which is a shame, as OpenVPN pa...More

For one, they lack stable client support for all their devices. Being able to manually configure the service on numerous platforms is only attractive for the battle-hardened privacy veterans, while novices can only rely on the streamlined Windows or Android client. Which is a shame, as OpenVPN packs a few quite favorable features, such as the kill switch, the ad blocker and the malware protection. They are constantly expanding their service network with new locations, and the pricing is more than welcoming.

Read full review

Less

The VPN Lab

A promising but quite basic VPN service

The software does not have too many features, which is not necessarily a bad thing. However, it does come with a rather high price tag, especially given its current state. Having said that, it did perform quite well during our testing phase, but it’s definitely not the fastest VPN on the market – as the company would have us believe.

Read full review

The software does not have too many features, which is not necessarily a bad thing. However, it does come with a rather high price tag, especially given its current state. Having said that, it did perform quite well during our testing phase, but it’s definitely not the fastest VPN on the market – as the company would have us believe.

Read full review

Less

vpnMentor

There are numerous problems with this service

from vpnMentor

Some of these difficulties include: the site being down for long periods of time, the constantly offline 24/7 live chat, their slow customer service, error pages where there should be tutorials on the website, and inconsistent server connections. 

Read full review

Some of these difficulties include: the site being down for long periods of time, the constantly offline 24/7 live chat, their slow customer service, error pages where there should be tutorials on the website, and inconsistent server connections. 

Read full review

Less

VPN Ranks

Has lots of potential

from VPN Ranks

The service does offer free trial, impressive server network, efficient customer support and zero logs policy. Conversely, they need to enhance their performance on different areas like speed, compatibility and Netflix compatibility.

Read full review

The service does offer free trial, impressive server network, efficient customer support and zero logs policy. Conversely, they need to enhance their performance on different areas like speed, compatibility and Netflix compatibility.

Read full review

Less

Best VPN

There are just too many issues to overlook

from Best VPN

Customer support was virtually nonexistent. Both on their knowledge base and through reps. Despite a favorable logging policy, their Chinese jurisdiction causes us some concern. The server speeds were consistently slow across the board. The entire user experience was a pain. It was buggy, with le...More

Customer support was virtually nonexistent. Both on their knowledge base and through reps. Despite a favorable logging policy, their Chinese jurisdiction causes us some concern. The server speeds were consistently slow across the board. The entire user experience was a pain. It was buggy, with lengthy delays. We couldn’t connect properly to servers. And the servers we did connect to were incredibly fishy.

Read full review

Less

Go Best VPN

Offers good security

from Go Best VPN

Having a kill switch, good encryption, and torrenting are definitely great features. But these features are nothing special that other VPNs don’t have. What we can say is that there are many better VPNs that offer the same features, better speed, and better performance. The one thing they had g...More

Having a kill switch, good encryption, and torrenting are definitely great features. But these features are nothing special that other VPNs don’t have. What we can say is that there are many better VPNs that offer the same features, better speed, and better performance. The one thing they had going for them is the average-dollar-cost which is literally $1 per month for a four-year contract—but this is no longer an option today. So if you’re OK with 50% speed loss to cover yourself when torrenting for a heavily overpriced VPN, OneVPN is your choice.

Read full review

Less

Top10.com

Great customer service and a high degree of customizability

With an array of interesting and unique features, live customer support 24/7 and support for a wide range of devices, OneVPN is off to a great start. However, the fact that it needs to be manually installed and configured may be off-putting to newbies and the less technically-minded.

Read full review

With an array of interesting and unique features, live customer support 24/7 and support for a wide range of devices, OneVPN is off to a great start. However, the fact that it needs to be manually installed and configured may be off-putting to newbies and the less technically-minded.

Read full review

Less

VPNpro

Offers multiple benefits to its users

from VPNpro

First of all, it protects the anonymity of its users by masking their identities. It is also a safe and secure platform, therefore, there is little risk of theft of any kind of data – personal or financial. OneVPN is very popular among international travellers, students and all those who like a...More

First of all, it protects the anonymity of its users by masking their identities. It is also a safe and secure platform, therefore, there is little risk of theft of any kind of data – personal or financial. OneVPN is very popular among international travellers, students and all those who like accessing Netflix and other popular content sites. Although there are some limitations in accessing Netflix, OneVPN is an excellent app for torrenting and accessing other content platforms.

Read full review

Less

Blokt

Good protocol support and advanced encryption, average pricing

from Blokt

While the encryption and protocols are state of the art and its policy on logging reads well, there are some major drawbacks to this service. If you are looking for perks like Netflix or great customer service, you won’t get that with OneVPN. Then there is also the issue with its slow server sp...More

While the encryption and protocols are state of the art and its policy on logging reads well, there are some major drawbacks to this service. If you are looking for perks like Netflix or great customer service, you won’t get that with OneVPN. Then there is also the issue with its slow server speeds and the potential issue of being in Hong Kong which is part of China.

Read full review

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Best VPN.org

Messed up performance, misleading privacy policy

from Best VPN.org

OneVPN exaggerates its capacity and features, failing to disclose its privacy policy fully. Its performance is sporadic at best although it is an affordable solution. The provider doesn’t honor its money-back guarantee closing support tickets without a reply. Find yourself another VPN.

Read full review

OneVPN exaggerates its capacity and features, failing to disclose its privacy policy fully. Its performance is sporadic at best although it is an affordable solution. The provider doesn’t honor its money-back guarantee closing support tickets without a reply. Find yourself another VPN.

Read full review

Less

User Reviews


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