||I have had a couple of these phones, one Bell and one Koodo
Both worked perfectly until the Bell one was left on the car and then run over a number of times.
I dropped the Koodo one about 11 feet without noticing and then stepped on it breaking the screen. It still worked fine but no picture.
I did fine the sound to be a little annoying with it echoing my voice back at me sometimes and the text is a bit hard to read unless u make the screen a white color background.
Overall it is a good simple phone that doesn't cost much.