||I have owned this phone for over 4 months now and it has it's pros and cons. Pros-touch screen is fun, windows media like excel and word has made some conviences for me, calender helps make my life more organized, instant axcess to the internet is a great help in pinches. Cons-the phone likes to redial the last person you call on the touch screen if you don't lock it..annoying, I have been to the store twice for freezing issues, i suggest downloading a antivirus if you go online. Its a nice phone and the slide out is great with a full view screen. Cheap case scratches and buttons break. Comes with a cute pen. I suggest look for something better and newer.