Mobile phone bills seem to steadily inch upward year after year… Especially if you’re regularly upgrading phones or using one of the big service providers.

So what's your options when your mobile phone bill makes your wallet want to run and hide?

You could call up your service provider and talk about new plans or a discount. 

But let’s be honest here…

That takes time and isn’t exactly fun.

So what can you do if the thought of calling up your carrier and haggling your way to victory sounds too stressful?

Outsource it.

Yep, that’s right. There’s a whole market emerging around services designed to save you money on your monthly bills.

You skip the calls and negotiations and rake in the savings.

Sounds too good to be true right?

Turns out, there are legit options available.

A Quick Look at How These Services Work

We want to get one thing out of the way first…

These services don’t do anything you can’t do yourself.

In fact, we have a handy guide for negotiating your bill yourself already. It even includes a script so you don’t have to worry about what to say.

That said, these services do offer convenience. 

Many will also monitor your bill for a period of time to ensure that you don’t miss additional savings opportunities and that service providers follow through on their promises.

So how does it work?

The steps differ slightly between providers, but the general steps look something like this:

Create an account and submit your information. In most cases, this is done using an online form. Before you enter any sensitive information, be sure the site is using HTTPS. If you can avoid sending sensitive information over email, we’d recommend it. With the state of security these days, you can never be too safe. Some companies also do a consultation call. This is probably the simplest method if you don’t mind spending 5 minutes on the phone to start things off.

Authorize the service to speak on your behalf. Most phone service providers will require you to confirm that you want the negotiators to speak on your behalf. While it’s a bit of a pain to conference call in, most companies handle this for you and the process only takes a few seconds. And, again, security is good.

Wait. This is the longest part of the entire process. Most services only require a day or two. Though if they don’t have any luck at first, they might keep checking back for you. Be sure to check with the service to see their time frames and recommendations.

Take the Deal (or Don’t). Once the negotiating service finds savings, they’ll get in touch with you to confirm whether the deal sounds good to you. If it does, you’ll agree and they’ll set the changes in motion. Don’t like the deal? Tell the negotiators and most will keep looking and let you know if they find a better option later.

Pay the Negotiation Service. In most cases, there’s no fee unless they find savings. If they do, rates run between 25% and 50% of the total you’d save over 1 to 2 years. Some services allow you to pay the fee each month as your new, lower bills roll in. Others request a lump sum payment after changes are finalized on your account. 

For example, let’s pretend you signed up and they saved you $50 a month on your bill.

They might request a monthly payment of $16 for the next 12 months in exchange for the service provided.

After a year, you’ll see your full savings.

Alternatively, they might give you the option to pay $200 at once--roughly equivalent to the sum of the monthly payments.

You’ll see your full savings upfront, but it’ll take 4 months to break even on what you spent on the service.

That’s all there is to it!

A few minutes on the phone to establish information and expectations, followed by a few days or weeks of waiting for results.

You stay in control the entire time without the heated discussions, waiting on hold and the stressful back and forth.

Are They Worth the Cost?

These services have in-depth knowledge of the current market, competitor deals, common promotional deals.

They also know exactly who to talk to and where most carriers draw the line on savings.

This knowledge (and the convenience of not having to call yourself) is what you’re paying for.

If you don’t mind researching competing offers, waiting on hold and being stern with customer service agents, you might save more by negotiating with your phone service provider yourself. Mainly because you’re not paying a middleman to do the negotiating.

However, for the average person, unless you are willing to dedicate a significant chunk of time to researching options and possibly deal with multiple rounds of negotiations, there’s a good chance a service would save you more.

Moreso, for many people, the ability to provide a bit of information to a negotiator and let them handle the rest is well worth the cost.

This is particularly true if you have multiple accounts or services you’d like negotiated.

Most providers don’t simply handle mobile phone service. They’ll also negotiate cable or satellite bills, utility bills, gym memberships and other common monthly items. 

Recommended Services

As this is a fairly new market, options pop up and disappear from time to time.

So far, a few services have established a good reputation and showed staying power in the negotiation market.

Company How It Works What You Pay More Info


Send in your bills using their website, app or email and they'll get to work finding opportunities to save.

If they cannot find you savings, you don't pay anything

If they do, you'll pay 40% of your savings as a service fee.

BillShark

Website
Send in your bills using their website or email and they'll get to work finding opportunities to save.

If they cannot find you savings, you don't pay anything

If they do, you'll pay 50% of your savings as a service fee for the next 12 months.

BillXperts

Website


Send in your bills using their website, email or fax and they'll get to work finding opportunities to save.

If they cannot find you savings, you don't pay anything

If they do, you'll pay 50% of your savings over the next 12 months as a service fee.

You can pay the service fee upfront or use monthly installments.

BillFixers

Website


Send in your bills using their website or email and they'll get to work finding opportunities to save.

If they cannot find you savings, you don't pay anything

If they do, you'll pay 50% of your savings as a service fee for the next 12 months.

BillCutterz

Website


Just install their app or login to their website and add your accounts. Negotiation services are available for most regularly monthly bills. You'll pay nothing if Clarity Money can't find you ways to save.

If they do, you'll pay 33% of your annual savings as a service fee.
Clarity Money

Website


Sign up for an account and submit your bills through email, multimedia message or their website and they'll look for ways to save you money. BillAdvisor offers multiple plans. For plans that don't renew, you'll pay 50% of your savings over your term of service.

For example, if you save $10 per month on a two-year contract, that's a savings of $240. You'll pay $120 of that to Bill Advisor.

They also have monthly plans starting at $12.99 per month. With these plans, your monthly fee is all that you pay regardless of savings.


Bill Advisor 

Website


Submit your details through email or Shrinkabill's website and they'll set to work calling your service providers and trying to reduce your bills. If they can't find savings on your monthly bill, you won't pay anything. They're even offering a promotion currently for a $25 giftcard!

If they do find savings, you'll pay 45% of your savings over the term of your service.

For example, if you save $10 per month on a two-year contract, that's a savings of $240. You'll pay $108 of that to Shrinkabill.
Shrinkabill

Website

Be sure to confirm details with a service provider before agreeing to anything.

As fees and terms differ between providers, check out all of your options to ensure the best deal.

Final Thoughts

The services we listed above don’t charge anything unless you save, making them a fairly risk-free way to check your options.

Even if they find savings, you’ll never pay more than a portion of your savings. So there’s really no way to lose.

Not sure if you’re getting the best savings?

Once you’ve received a price from a negotiator, call your carrier and see if you can do better.

If you can, call the negotiator and deny the deal. If you can’t, then you can accept the deal knowing that your bill is optimized to the fullest.

Just remember to check specific requirements before agreeing to anything.

This will help you establish a timeline of what to expect and that you won’t be surprised when your next bill rolls in.

Good luck!


Have you used one of these services to save money on your mobile phone bill? Have a favorite service provider we might have missed or a question we didn’t cover? We want to hear about it in the comments below!