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Samsung Instinct M800 review

5.2/10 AVG.
RATING



5.2/10
Informr score
The Samsung Instinct M800 currently has an Informr score of 5.2 out of 10. This score is based on our evaluation of 44 sources including reviews from users and the web's most trusted critics.

It used to be relatively easy to review a new phone. You would mention the super-duper 1.3MP camera, the external screen, and that it could make phone calls.

Ahh, but the game has changed, has it not? Now we have sleek touchscreens, sophisticated haptic keyboards, interesting and fun UI’s, and so on.

In other words, at some point reviewing phones became a real good time. I’m having fun. You?

So it is with the Samsung Instinct. This is another in a series of anxiously awaited devices, and like the HTC Touch, it does not disappoint.

The Instinct is a sleek powerhouse capable of satisfying the cell phone shopper of today. It has all the necessary ingredients, including a full and true touchscreen fascia, 3G speeds, 2.0MP camera and video recorder, able to send your email directly to your phone, haptic feedback to add certainty and assuredness to your every touch, etc.

This phone is what cell phones have become: powerful, easy-to-use devices that no longer insult the buyer with silly interfaces or low-end resolution screens.

While many touchscreens compare themselves to the iPhone, you must keep in mind that there is more to it than just the touchscreen. The Instinct’s drawback, one of only a few, is a “rough and go” browser experience, due in part because it simply does not have the same engine as the iPhone. Also, in trying to achieve a small form factor, the Instinct became so small that typing becomes cramped and challenging at times.

Still and all, If you are like many phone shoppers looking for a powerful touchscreen phone, you simply must include this on your list.


Operating system
Custom
Processor
Unknown
Screen Size
3.2"
Camera
2+ MP


What the Critics Are Saying...


MobileBurn

The problems on the device stem largely from the software that runs on it, not from the hardware.

- Michael Oryl, MobileBurn
Wired

To call the Samsung Instinct an iPhone knockoff would be an understatement of grotesque proportions. Seriously: Even the packaging looks like it came straight outta Cupertino. With its buttonless face and black monolithic look, the all-touchscreen Instinct is immediately familiar: It's virtually th...

- Christopher Null, Wired


Prices (Where to Buy)




Common Questions


Samsung released the Instinct M800 on January 12, 2008.


We've got you covered! Download a free PDF copy of the Samsung Instinct M800 user manual here.


Samsung backs up the Instinct M800 with a 1 Year parts & labour warranty.


If your Instinct M800 has problems and is still within its warranty period, you could contact Samsung support or the retailer you purchased the phone from. You'll find Samsung's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.




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Quick view

Screen Size
3.2"

The Samsung Instinct M800's screen size is 3.2 inches with x pixels resolution.

Processor
Unknown

There is a processor (CPU).

OS

The phone runs on proprietary operating system firmware.

Camera
2+ MP

You can take photos or capture video with the phone's onboard 2+ megapixel camera.

There's no secondary front camera.

Storage
32 MB

Internal memory is 32 MB. An external, MicroSD (up to 8 GB) expansion slot is available for increased storage capacity.

Battery
1000mAh

The phone is powered by a Lithium-Ion (Li-Ion), 1000 mAh battery. Samsung's performance ratings are 9 days standby time.

Instinct M800 Specs

Overview
Release date January 12, 2008
Regions available USA, Canada
Networks
CDMA:
800/1900 MHz
Data:
1xRTT, EV-DO Rev. A
SIM card No
Dual SIM No
Operating System
Processor
Internal Storage 32 MB
RAM No
ROM No
GPS Type A-GPS
Digital compass No
Flightmode Yes
Hearing Aid Compatible Yes
TTY/TDD Yes
Noise Cancellation No
SAR Head: 1.46 W/kg
Body: 1.22 W/kg
Languages No
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Manual, Standard Battery
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity 1000 mAh
Removable Battery Yes
Wireless Charging No
Fast Charging No
Video Playback Time Unknown
Internet Use (Wi-Fi) Unknown
Internet Use (Celluar) Unknown
Talk Time Unknown
Standby Time Up to: 9 days
Physical Characteristics
Design type Bar
Colors Black
Dimensions [H x W x D] 11.5 x 5.3 x 1.2 cm (4.5 x 2.1 x 0.5 in)
Weight 102 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology LCD (TFT)
Colors 262k
Resolution x pixels
Pixel density Unknown
Size 3.2 inches
3D No
Secondary Display No
Graphics Yes
Themes No
Backlit Illumination Yes
Zoom / Magnification No
Screen Orientation Lock No
Multi-Touch No
Fingerprint-Resistant Coating No
Additional Display Features -
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type Touchscreen
Navigation Type Touchscreen
Predictive Text Entry T9
Physical keyboard No
Voicemail Key Yes
Any Key Answer No
Voice Commands Yes
Keypad/Screen Lock No
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity 1000
Multiple Numbers Per Contact Unknown
Contact Groups No
Auto Answer Yes
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols No
Additional Email Features -
Messaging SMS, EMS, MMS, AIM, MSN
Push-to-talk (PTT) No
Connectivity
USB Yes
USB OTG Support No
Infrared No
Bluetooth Yes
Bluetooth Profiles A2DP, AVRCP, DUN, OPP/FTP, HFP, HSP
Bluetooth Audio Codecs SBC
WiFi No
WiFi Encryption -
Mobile Hotspot No
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD (up to 8 GB)
PC Synchronization No
TV Out No
DLNA Support No
NFC No
UMA Support No
Data Tethering Compatibility No
Java Applications Yes
Brew Applications No
ECML / Digital Wallet No
PictBridge No
Camera
Main Camera
Aperture
Unknown
Resolution
2+ megapixels
Dual lens
No
Zoom
Flash
Yes
Additional Rear Camera Info
Video Recording Formats
3GP / 3GPP, 3G2 / 3GPP2, H.264 / AVC, MPEG-4
Video Recording Parameters
QVGA (320 x 240 pixels), 15 fps
Front Camera
Zoom
No
Additional Front Camera Info
No
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MP3, eAAC+, AAC+
Radio No
Video Playback Yes
Video Playback Formats 3GP / 3GPP, H.264 / AVC, MPEG-4
Mobile TV No
Streaming Video Yes
External Speakers No
Headset Jack 3.5mm
Custom Ringtones No
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration No
Speakerphone Yes
Apps
To-Do / Task List No
Calendar Yes
World Clock No
Alarm Yes
Stop Watch No
Timer Yes
Calculator Yes
Currency Converter Yes
Viewable document types No
Weather Yes
Stocks No
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps
Included Software / Apps -
More
Additional comments Other Names (AKA): Samsung M800, Samsung SPH-M800

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Related Links Manual (PDF)
Samsung Instinct M800 Reviews
Where to buy Samsung Instinct M800
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Critic Reviews


MobileBurn

Easy access to information while on the go

from MobileBurn

The Samsung Instinct is no iPhone, nor is it an iPhone killer. It is, however, an amazingly feature packed touch based phone with a reasonable user interface. It has many highlights that are going to thrill a lot of users, and it still manages to offer a lot of visual bang for the buck when it comes to impressing your friends. And while I am very pleased with the on-screen QWERTY keyboard it offers, I am even more impressed by its voice based Live Search functionality. This is what it is about - easy access to information while on the go.

It isn't without its flaws, and I do find it to be more cumbersome to use than it ought to be, but I still think there are going to be many people that will be floored by this phone. I give it a solid "Recommended" rating. And considering the cut-throat price that Sprint is offering it at, I expect it to continue to fly off of the shelves for some time to come....

More

The Samsung Instinct is no iPhone, nor is it an iPhone killer. It is, however, an amazingly feature packed touch based phone with a reasonable user interface. It has many highlights that are going to thrill a lot of users, and it still manages to offer a lot of visual bang for the buck when it comes to impressing your friends. And while I am very pleased with the on-screen QWERTY keyboard it offers, I am even more impressed by its voice based Live Search functionality. This is what it is about - easy access to information while on the go.

It isn't without its flaws, and I do find it to be more cumbersome to use than it ought to be, but I still think there are going to be many people that will be floored by this phone. I give it a solid "Recommended" rating. And considering the cut-throat price that Sprint is offering it at, I expect it to continue to fly off of the shelves for some time to come.

Read full review

Less

Wired

Call quality is not great, but music playback is considerably higher fidelity

from Wired

To call the Samsung Instinct an iPhone knockoff would be an understatement of grotesque proportions. Seriously: Even the packaging looks like it came straight outta Cupertino.

With its buttonless face and black monolithic look, the all-touchscreen Instinct is immediately familiar: It's vi...More

To call the Samsung Instinct an iPhone knockoff would be an understatement of grotesque proportions. Seriously: Even the packaging looks like it came straight outta Cupertino.

With its buttonless face and black monolithic look, the all-touchscreen Instinct is immediately familiar: It's virtually the same weight and size as the iPhone, only about two-tenths of an inch narrower. Most of the expected specs for any 2008 handset are here: 3G, GPS, 2-megapixel camera (with video recording), and full e-mail and web browsing features. But the Instinct doesn't stop there; it tries to stake a claim on new ground by adding features its arch rival (even the upcoming version) skips: Haptic feedback buzzes below your fingertip when you work the touchscreen, and voice control lets you do certain tasks sans typing.

Read full review

Less



User Reviews


POS cell

This cell is a POS. I've had two. I'm never buying another one of these. The back breaks off too easy. It drops calls all the time (low receptivity), I can't download drivers for it, I can't connect it to my laptop, Samsung Kies doesn't support it, it locks up during voicemail calls, it locks up when I...More
This cell is a POS. I've had two. I'm never buying another one of these. The back breaks off too easy. It drops calls all the time (low receptivity), I can't download drivers for it, I can't connect it to my laptop, Samsung Kies doesn't support it, it locks up during voicemail calls, it locks up when I check my texts, it scrolls all over the place when my ear is on it during a call, the touch screen is finicky when i try texting, It Sucks! don't ever buy this cell. I give it a 1 out of 10 because at least it's better than nothing. That's all. EOR. Less

Instinct may be a good Ipod...Maybe

These phones are pretty useless for making phone calls..Very poor connectivity in a high bandwidth are...Forget about web..Reminds me of the old 300 baud modem...Slow very slow and crashes all the time. Can read screen under normal daylight..Full brightness is set. Sprint never made good on the phone f...More
These phones are pretty useless for making phone calls..Very poor connectivity in a high bandwidth are...Forget about web..Reminds me of the old 300 baud modem...Slow very slow and crashes all the time. Can read screen under normal daylight..Full brightness is set. Sprint never made good on the phone features promised..No Apps for this phone..Only Sprint made apps which generally stink. Just a plain poor way over priced piece of plastic. Worth about $5 at best...Wouldn't take another if they were free! Less

Instinct is a winner

Pros: Durable touchscreen for HTML web-browsing, texting, photos, and phone calls. Cons: Can be a bit sluggish at times, lacks 3G and WiFi. Overall: While I wouldn't call it a smart phone, it is pretty darn close. This phone has the best of both worlds: quality phone calls and texting abilities integ...More
Pros: Durable touchscreen for HTML web-browsing, texting, photos, and phone calls. Cons: Can be a bit sluggish at times, lacks 3G and WiFi. Overall: While I wouldn't call it a smart phone, it is pretty darn close. This phone has the best of both worlds: quality phone calls and texting abilities integrated well with multimedia staples including a converter calculator, calendar, radio, MP3 player, Facebook, YouTube, and video/camera capabilities, for an overall fantastic experience. I've owned this phone for over a year and I can say it is one of the best phones I have ever owned. Great for multimedia, this phone includes music via SD card (up to 8 GB), downloadable games, and a 2 MP camera which often looks better than expected. Speakers are OK, but invest in a good set of headphones and you've got yourself a quality MP3 player. You can add Live TV, GPS, and Internet browsing for an extra fee, depending on what you use it for, but be warned the internet can be a bit slow at times even in urban areas. I use this phone mostly for texting. It has a full-qwerty keyboard, which can be switched from 2 hands to 1, and can be used with gloves on (great for Canadian winters!). My only complaint is that the keys are a little too small, even for someone with small fingers (though it does come with a stylus, but nowhere to put it), and it can be a pain to fix spelling errors using the touchscreen, but you do get used to it. Call quality is decent, not top-notch, but clear and loud enough for the average user. Speaker phone is quite good, as is the integrated Bluetooth. I've used my phone with GMC's OnStar and it has always worked great. Button scheme is perfect. Volume, camera, and voice command are perfectly placed (for a right-handed individual anyway), and the lock button was well integrated. The touch button on the front need to be pressed a bit harder than the actual touchscreen but again this is something you get used to. I've known a few people who have owned this phone and had problems with buggy software and freezing issues, but I've never had either. I've dropped it on numerous occasions and it still keeps kicking. Screen is fairly scratch resistant, as is the rubbery back, but the steel edge can chip easily. Less

buggy as hell

And that sums it up! This phone is buggy as hell! I've used the flash update feature many times hoping there would be fixes, but it just keeps doing weird things. It likes to just lock up or reboot itself randomly, and sometimes after I delete voicemails it keeps telling me I have a voicemail. I've ho...More
And that sums it up! This phone is buggy as hell! I've used the flash update feature many times hoping there would be fixes, but it just keeps doing weird things. It likes to just lock up or reboot itself randomly, and sometimes after I delete voicemails it keeps telling me I have a voicemail. I've honestly never had a real problem with using the touchscreen to text though...I used the calibration feature and that seemed to work well. Less

Love this phone

I've been a loyal LG phone user until buying the Samsung Instinct. At first I was not the biggest fan of the phone for the following reasons: - no signature (no big deal) - privacy issues (phone displays a portion of incoming text and name/number of caller) - I initially found it tricky to unlock the s...More
I've been a loyal LG phone user until buying the Samsung Instinct. At first I was not the biggest fan of the phone for the following reasons: - no signature (no big deal) - privacy issues (phone displays a portion of incoming text and name/number of caller) - I initially found it tricky to unlock the screen (I kept shutting the phone down) Once I got used to these minor annoyance I started to really love my phone!!! I love the touch screen and full Qwerty keyboard. I'm with Sasktel and it's a definite bonus that I can surf the web without additional charges. I've never had inbox or messaging issues and find texting extremely easy (what I use phone for the most). I've had my phone for almost 2 years and never had to take it in for repair. Until Sasktel supports the iPhone I will stick with my Instinct!!! Less

DO NOT BUY

Had this phone with telus. It freezes all the time and the connection is horrible. If you try to check your voicemails the friggin keypad freezes so you have to pull the battery out and turn the phone on again. Out of every 10 times you check your voicemail, 7 times it will freeze. Unbelievable. Stay away, dont get this phone.
Had this phone with telus. It freezes all the time and the connection is horrible. If you try to check your voicemails the friggin keypad freezes so you have to pull the battery out and turn the phone on again. Out of every 10 times you check your voicemail, 7 times it will freeze. Unbelievable. Stay away, dont get this phone. Less

I like to echo others rant

This is definitely for 3rd world country. No suitable for anything other than for Voice and texting. Poor network performance. Can't download apps. Poor after sale support. No driver downloads to work with Windows 7. Samsung make good flat screen TVs but not cell phones. No patches or fixes for bugs....More
This is definitely for 3rd world country. No suitable for anything other than for Voice and texting. Poor network performance. Can't download apps. Poor after sale support. No driver downloads to work with Windows 7. Samsung make good flat screen TVs but not cell phones. No patches or fixes for bugs. My impression is that this phone was made in the back countries of China and Samsung slapped their logo on it. Less

Not Impressed

I have had this phone for 11 months. It has been sent away to be repaired three times. The web browser won't connect on a regular basis, text messages come in under the wrong sender name, it freezes while checking voicemail and I can't turn it off so I have to take out the battery to turn it off when...More
I have had this phone for 11 months. It has been sent away to be repaired three times. The web browser won't connect on a regular basis, text messages come in under the wrong sender name, it freezes while checking voicemail and I can't turn it off so I have to take out the battery to turn it off when it freezes, continual error messages when trying to use the web browser and camera isn't the greatest. I really want to love this phone because when it does work (which is a rare occurrence) I do love it. I love the touch screen, the battery life is good. I know three other people with the same phone and they all have problems with theirs too. I have had enough with mine and am getting a new phone because my warranty on the Instinct is up in a month and I can't afford to send it away all the time to be repaired because it breaks down on a regular basis. Less

WORST PHONE!!!

At first I liked it but as time went on the battery wouldnt last more then one day, and it would take a long time to type a text message. Now my phone just DIED while I was in the middle of texting someone!!??!??! Its only been just a week over one year!!!! To me a phone should last more then one year...More
At first I liked it but as time went on the battery wouldnt last more then one day, and it would take a long time to type a text message. Now my phone just DIED while I was in the middle of texting someone!!??!??! Its only been just a week over one year!!!! To me a phone should last more then one year especially since I have a rubber cover to protect it if I drop it. Less

Not as bad as others make it seem.

Ive had this phone for a year, and although it is expensive, i like it. Pros: - ive dropped in NUMEROUS times. although the siding chips very easily, nothing happens to the phone internally, or the screen. - internet is very fast - i havent even experienced a full inbox. it never gets full, its amazi...More
Ive had this phone for a year, and although it is expensive, i like it. Pros: - ive dropped in NUMEROUS times. although the siding chips very easily, nothing happens to the phone internally, or the screen. - internet is very fast - i havent even experienced a full inbox. it never gets full, its amazing. - the phone can go very loud, and it rings for a long time, which is handy if you've got a huge purse and need to find it. - i use the alarm clock daily, it never ' doesnt ring ' like other phones. - many settings to change the phone to your desire. :) Cons: - you cannot send a text more than 140 characters. its not like the other phones where you type as much as you need, and it sends it in separate messages. with this phone, you need to send it, ( stopping in the middle of a sentence or word ) then start another text, finishing off your comment. i found this very annoying. - the music application isnt the greatest if it works. but mine doesnt even work anymore. when i touch the music thing, it says that there's an error. - the GPS is useless. of course, that could be because of my provider. ( which, by the way, NEVER get bell. they'll take any money you've got. ) - it goes on the internet in your pocket, which sucks if you dont have a data internet plan. - the camera only takes good pictures in nice lighting. does not have flash. - is a pretty large & heavy phone. - has lots of features, that no one ever uses, so it jacks up the price. all in all, i dont hate it or love it. i do, however, hate bell. NEVER go to bell. i am switching my phone in a few days, to a new provider, due to size and the fact that i dont like touch screens anymore. Less

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