The "1-Minute" Review
Verdict
Unless you’re looking at the phone’s bigger sibling -- the P20 Pro -- the P20 has little competition at its price point. A great camera, all-day battery, vivid screen, and plenty of power make it a great choice for anyone looking for a top-tier device at a lower price.What's good
- Great camera
- Blazing performance
- Solid, eye-catching design
- Fast charge support
- All-day battery
- 128GB of internal storage
- Bright, punchy display
What's bad
- No microSD support
- Clunky camera interface outside of auto
- No IP67 water-resistance
Offering all the power of their flagship model in a smaller, more affordable package, the Huawei P20 aims to provide a top-shelf experience at a fraction of the price. While it’s unlikely they’ll unseat the big names in smartphones, they’ve presented several compelling options before. Does the P20 keep this trend alive?
The phone looks very much like a mash-up of the Samsung Galaxy S9 and iPhone X it is trying to compete with.
It features a thin, long rectangular design with a metal frame and glass back. Reviewers loved the iridescent color schemes available with their shifting colors and sheen. However, as with all phones with glass back panels, the P20 is a smudge and fingerprint magnet.
There’s also no 3.5mm jack -- a feature common on newer phones. But most newer phones claim it helps to improve water resistance. The P20 is only IP53 water resistant though -- so it won’t stand up to submersion or heavy exposure like much of its competition.
Around front, you’ll find a 5.8-inch 2244-by-1080 TFT LCD panel with a notch at the top and fingerprint scanner at the bottom. Many reviewers who weren’t fans of the notch on the iPhone X grew to like the one on the P20.
If you hate it, Huawei offers an option to hide it in a black bar on the screen.
The screen is a strong point on the phone. It’s plenty bright, has accurate colors, and is great from almost any angle. Reviewers also had no problem with adapting apps to the longer, slimmer aspect ratio of the screen. However, since it’s a TFT LCD, you won’t get quite the contrast in other flagships -- or the P20’s bigger sibling the P20 Pro -- with their AMOLED panels.
Huawei uses their own processors in many of their phones. The P20 sports a Kirin 970 octa-core processor and 4GB of RAM. Reviewers found it capable of keeping up with anything they threw at it. While it might not compete in the benchmarks with Samsung or Apple’s flagship phones, in real-world use no one had any complaints.
The phone runs Android 8.1 Oreo with EMUI 8.0 on top. While previous iterations of Huawei’s software made significant changes and piled on the bloatware, the latest version is more subdued. Reviewers liked the stock-like interface and found most of the bloatware could be uninstalled.
This is important since the 128GB of storage is all you get. There are no options for microSD expansion. Still, that’s a generous amount of space and will keep most users happy.
On paper, the dual lens rear camera with a 12MP RGB lens and 20MP lens for added detail and depth and 2x optical zoom and a massive 24MP front-facing lens looks like it should keep up with the competition.
Reviewers found that real-world performance was up to expectations. The AI-assisted camera modes made it easy to get great shots -- even in low-light. The analog zoom was great for getting up close shots. The front-facing lens took great selfies with balanced colors and detail that popped.
The only issue mentioned was that the camera app itself was rather cluttered and options were cumbersome to sort through. Fortunately, with the AI modes, they found they rarely needed to change things.
With a 3,400mAh battery and USB Type-C fast charging, you should never need to worry about running out of juice during the day. With the added power saving modes, you can stretch usage as far as 4 days on a single charge. However, for most a charge will last about a day and a half.
TechRadar reviewed the phone and said, “If you want a more affordable flagship that looks good and takes great photos, the P20 might be the phone for you.” Pocket-Lint was equally positive, saying, “It's compact, it's powerful, it has a lot to offer - and it's also looking like one of the highest quality devices that Huawei has built.”
What the Critics Are Saying...
- Dan Carter, CoolsmartphoneIf you want a great all-rounder phone, still having a very impressive camera, and want to save a bit of cash, then the Huawei P20 is a great choice and one I am sure you will enjoy using on a daily basis.
- Edgar Cervantes, Android AuthorityWhile the Huawei P20 can't beat its bigger brother, it has much to offer. The camera hardware performs very well, while the improved Huawei software manages to take these images from average to outstanding. It is a great camera phone at its price, unless you are a pixel peeper who really needs the b...
- Isaac Harris-Holt, The InquirerThe Huawei P20 is a little lacking when it comes to graphics processing, but the camera is amazing, the sound quality is good and you'll have an incredibly handsome phone to boot. It's certainly going to give rival companies something to think about with regards to pricing. Well played, Huawei.
- Jeff Parsons, MirrorThis isn't Huawei's best phone of the year - that's obviously the P20 Pro. But it does offer a great alternative for those who want a competent Android phone with a great camera and a sensible price. The Huawei P20 doesn't really bring anything new to the smartphone party but it does do all that's r...
- Bobby Hellard, IT ProThe P series is improving and the P20 is an impressive device, but its still behind the likes of Apple and Samsung and having made the Pro so vastly superior, Huawei leaves us to wonder why you should buy the P20.
Prices (Where to Buy)
Common Questions
Huawei released the P20 on April 6, 2018.
The P20 price will vary depending on retailer, age, special offers and whether or not it's purchased with a service plan. If purchased with a 2 year service contract for example, you would likely pay much less for the phone itself up front. You can compare Huawei P20 prices from around the web here on The Informr.
Huawei backs up the P20 with a 1 Year parts & labour warranty.
If your P20 has problems and is still within its warranty period, you could contact Huawei support or the retailer you purchased the phone from. You'll find Huawei's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.
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