Hi again. Looks like a broken charging port. Please take it to a service center for repair.

Yes I have and I get the same response it starts charging and gives the charging icon and then it stops. The other night I used a different charger and it said it was charging so I closed and shut down the apps on the phone and let it charge overnight but when I put it on charge it was on 36% and when I woke up even though the icon was on it was only on 10%.

Hi stephen. Can you try using a different set of charger? Let us know how it goes.