Note: We may earn commissions (at no cost to you) if you buy through links on our site. Learn more.


Why won't Google play work on my ZTE Gradd X4?

So this just happened randomly this morning. When I restarted my phone it said "Optimizing Apps 1 out of 1" so I decided to fix that issue by uninstalling the app that was using the most battery space. (This is a solution I saw on another forum site) After doing so, the problem still persisted so I uninstalled almost all the apps on my phone  and then the problem was solved. I go to open Google Play and it closes automatically. No *Google Play has stopped message* it just closes. Sometimes it'll open but when I go to reinstall an app it closes as soon as I hit the install button. Now I don't know what to do, I've cleared up a lot of my phone storage but my phone continues to bug out. I can't even open my gallery, every time I do I'm met with a black screen.

All Google Play apps? Hmm.. Try this: Go to Settings -> Apps -> look for the Google Play app that isn't working then uninstall updates. Restart the phone then wait for it to update again and try it after that.

Not the answer you were looking for?