Why does Panasonic P55 Novo not support videos?

When i start playing videos it shows bad file cant play this

Hi Abhanita. It's probably the video causing the problem, try a different one. Make sure your phone supports the video file format. If a video you have is not supported, there are video player apps like MX Player and VLC that can help you with that. I've used both apps and never had problem with play videos.

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