Note: We may earn commissions (at no cost to you) if you buy through links on our site. Learn more.

Why do all incoming calls on my Huawei P9 shows up as unknown?

Zach Xiang

1) go to settings

2) on the search bar add: apps

3) Select option: apps

4) Select: "more" option. The  3 dots at the bottom of the screen

5) select: show system processes

6) select: dialer

7) select: Storage

8) select: clear data

This should resolve the issue. 

Hi Deon. Check your contacts, make sure it is showing the correct list. Also, go to Settings > Apps > look for the Phone app > Clear data. If problem persist, please directly contact your carrier, the problem is probably on their end.

Not the answer you were looking for?