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Why can't I make a call on the Pantech Breeze IV?

There is no dial tone. It seems like the charge is not holding. The screen is totally black. Only messages are charged and fully charged. Even when fully charged, no dial tone.




Hi jill. Since there is no dial tone, it could be a network related problem.
You should contact your carrier immediately.

As for your device not holding any charge, it could be an issue with the battery.
If it's a new phone, you should bring it back to where you purchased it from to
get the battery replaced.



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