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Why can't I log in to my Fido account?
I tried logging in to her Fido account from my computer and it did work but a couple hours later I tried again and she got the following message "Sorry! Your request cannot be completed at this time. Please try again later." And then she I to reset her password. She got the following message "The fido number you entered is invalid" Please let me know if there is a way to fix this problem
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Hi I can't log into my account and I reset my password and it still doesn't log in
If you visit Fido accounts page, you should see "Forgot your password" there, simply click it and follow the process. Should be able to log-in after that.