Why can't I hear other person on incoming call with my Nokia Lumia 925?

Have you tried using headphones to see if you might hear the caller during phone calls? If it works that way, then the problem may lie with a faulty earpiece. It's also possible for it to be a software thing, as there have been reports from other users about a similar problem. If you can, have the unit checked at a Nokia service center and possibly replaced if need be.

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