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Why won't Kobo Vox change display orientation to landscape?

I recently needed to re-install and update to the latest software, when my Kobo Vox froze up. But now, I can't make the display give me the horizontal mode, when I rotate the vox 90 degrees, it remains in the vertical format, doesn't rotate to horizontal. What can I do?

Can you open a book and try to rotate the tablet to see if it changes orientation?

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