Why is the sound very low during calls on Huawei Mate 8?

I have a fairly new hawed mate 8  .  The sounds has gone very low on incoming calls and I cannot hear the caller.  Any ideas please?




Hi Elaine. Maybe you just accidentally lowered the volume. While in a call, please press volume up key to increase the volume of the caller. Also, consider your network coverage. Maybe you have low signal that's why it doesn't sound normal.



Not the answer you were looking for?

Are you on the best cell phone plan?