Hi,

I have a problem in my samsung s7 and it has been about 6 days my phone is freezing a lot

I thought first it is happening because the phone memory is full, so I moved about 9gb to my laptop.

Then i download mastercleaner and antivirus but still the same thing is happening!

What happens is suddenly the screen freezes and nothing work in touch screen or in buttons

So I restart it by pressing restart button+ volume button

I want to know whats the problem and how to solve it, because I have this phone like 5 months ago and im very upset that this is happening about 5 times a day! 😣

Please help :(