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Ringtone =none

Moto g6 reverting to no ringtone for no reason i can find,ringtone in use is a download which works fine but phone has reverted to no ringtone on a number of occasions after working just fine for a while

Hi Leighton. Maybe you are accidentally holding the volume down button maybe like when it's in your pocket. Also, while in home screen, press the volume up button, check if the volume automatically goes down.

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