Hi Carl P,
I am facing an issue with my Moto G4 Plus, I don't know what happened but am unable to access Internet, it's showing some Data Usage exceed, I tried to Change it from settings under Data usage but the Data cycle is grade out, Restarted device several times, Did FDR also, please help and also I am facing another issue in my Moto E 2nd gen, when I try to connect to a Hotspot(mobile), It does not connect at all, it' show saved(the network name) I tried forgetting the network name and tried again. Still no luck. Please help. Sorry for my bad English. Hoping for a fruitful response.
With regards to Motorola Moto G4 Plus, have you checked your account if you still have data to be able to browse the internet? How about when you connect on a Wi-Fi network, can you browse the web?
With regards to Motorola Moto E (2nd Gen), is there any password set on the hotspot network you're trying to connect? Make sure you enter that.