Why won't my Doro phone turn on at all?

my  elderly fathers Doro will not turn on at all now and he has only had it a year with minimal use.  It did make a vibrating sound but now nothing and I have charged it for him although it shows nothing on the screen.  Paid over £100 for it too.  We are not happy with this purchase

I have the same problem with my mums phone (doro 8030)  purchased in December 2016 for Christmas. . Not impressed at all! Tried taking battery out. Still dead! My mum recently had a stroke and needs her phone as she lives alone.

Hi Karen. Which Doro phone is your dad using? If the phone has a removable battery, try to remove it for a couple of minutes. Put it back then charge, if the phone reacts, try turning it on.

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