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What to do when my Alcatel Pixi 4 (5) acts crazy?

What is happening to my phone?? Sometimes it adjusts the media volume by itself...this really pisses me off, especially when I'm listening to music and the volume suddenly becomes louder by itself...and then suddenly the music is muted. -_- But what really annoys me is Google Now! It always pop up on my screen...I don't even use Google apps that much (except Play Music). I absolutely hate it when my phone starts acting like what I mentioned above. Can someone please help me? Thank you :)




Hi there. Check the volume buttons, looks like they are broken. With regards to Google Now popping up on your screen, try put a lockscreen, just a simple PIN code lockscreen and check if screen turns on by itself, I'm suspecting there's a problem on the soft touch keys (keys on the bottom of the phone).



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