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Why does a contact whose number is saved on my Nokia Lumia 920 only show number instead of name when calling me?

When a caller whose name´s in the phone calls me, his or her name doesn´t appear on the screen, only the phone number? Where´s the problem?

  • Nokia Lumia 925Nokia Lumia 925



I have the same problem as Leslie. And my system has been updated.
Very disappointing with a new 925.


Hi leslie. This is a known issue with the Lumia 920. The latest update could possibly solve this bug.

To check for updates go to Settings > Phone update. Tap on 'check for updates'. If update is already available, you should see it there.



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