I have been trying to get Doro to let me know if they can get me a charger for my less then two year old doro 410gsm I have emailed dozens of times to different places and called over and over ,If they pick up the phone your lucky but you say what you want and you get we cant answer your question we will call you back when we get the information , No call back lol ,,,,,,,,my suggestion is don't by this phone or any other Doro product they cant supply parts etc, great phone for seniors lol stress free lol good advertisement ,,,, Rogers ,GETTING FED UP