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How to reset Microsoft password?

My boyfriend has a ‘Nokia Lumia 635’ phone & needs to do a phone update.However when goes to do this it says his Microsoft Account needs verification & asks him for his Microsoft acct password.However he doesnt remember the password for his Microsoft acct. So my question is ‘How can he reset-make a new password so that he can do the phone update, that he so badly needs to complete??’ Please can someone help us out with this!! PLEASE.....

Visit Microsoft login page (link) and click "Can’t access your account?". Hope that helps!

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