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Why is there no audio during calls unless speakerphone is on on my Motorola Moto X Play?
No audio during a call unless speakerphone is on for moto x play
Motorola Moto X Play
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Have you checked the volume? Maybe you just accidentally put the volume on low/mute on a previous call. Otherwise, the earpiece is broken. If that's the issue, please take it to an authorized service center for repair.