Problems? That sucks! Sorry to hear. If your Coolpad Quattro 4G needs a little TLC, you have a couple options. You could contact the store where you originally purchased the device or you could contact Yulong directly. Your eligibility for repair, replacement or support may depend on the warranty period remaining. Good luck!
what would cause my touch screen to be totally unresponsive i cannot answer calls i cant even turn phone off i pulled the battery out for a few minutes and when i reinstalled battery
my screen worked for a few phone calls and then returned to the unresponsive mode i tried removing battery a second time but it did not work this time is there something i can do to fix this problem ive only had this phone since november 19 of this year 2012 not even 60 days and for the price i paid i will be switching to another phone service provider if i cant get this problem resolved. can u help me with this
I have the Quattro also and I love the phone but now it will not charge. At first I just had to keep the plug at a certain angle and it would charge but now no matter what I do it simply will not charge. And it's not the plug, I've tried others. I think it has something to do with the jack on the phone itself. I'm going back to MetroPC in the morning and see what they'll do. Anyone else having this type of problem? What have you tried?
Yes, my Quattro won't charge either! Going in the morning to the corporate store to see what they say. The only address on the Yulong (manufacturer' ) website is in China, so it's not likely that I'd get affordable servicing. If Metro doesn't resolve the problem, I'm switching carriers. I've had Metro for a long time (about 5 years), and there's been too many problems to keep going on like this.
I'm having the exact same issue, but had another too.
Feb 2013: Bought phone
March: Microphone stopped working (no one could hear me talk, but I could hear them fine) I go to the corporate store and get a replacement.
Early July: Phone seems to only charge if the cord is at a certain angle. I even bought a new USB cord thinking it was the cord's problem. It was not.
Late July: Phone is plugged into the charger for half a day, but still says only 50%.
Recent: Phone blacks out all of the sudden even though it shows plenty of charge. I plug it in, it won't respond. If I move the cord around, it might say "low battery" or show it charging. When I try again to turn it on by pressing the "on" button, it shows no response, the screen is black.
Today: Going to my local Metro and asking to activate my old phone.
I AM SOOOOOO DONE WITH MY COOLPAD 4G QUATTRO. I loved it in February and hated it by August. SAD!
This phone is trash. metro stopped carrying it around May of 2013. So if anything is wrong with your phone and you have insurance they will make you pay a deductible and give you a replacement phone. Originally it was some kind of LG now they're doing one of the lesser known Samsung Galaxy phones. My advice, only go with major brand cell phones. Every year around black Friday Metro introduces some deal for cool phones and they usually turn out to be crap. metro notices it and stops distributing the phones all together around 5-6 months later, robbing you out of any replacement for a manufacturers defect, or the cheap deductible you have to pay to replace your phone. If you still want to replace your phone they offer a more expensive phone, ie a higher deductible and that is how they rip you off. This phone is no different, stick to LG, Samsung, Windows, etc. They may be more expensive, but it is definitely worth it in the end