I haven't open my phone, J7 prime, for 2 months after purchased. Now I tried to open it and it doesn't work. How will I open this phone?
Please answer my question. ☺
Ho Rizchelle. If the phone is kept properly while it was unused, I think the battery just got drained. Try to charge it for at least 15 minutes before you try turning it on again.
There are number of possibilities for that reason.
1- System crash caused the device to freeze leaving it with a black screen that's unresponsive.
2- The battery got totally drained that it can no longer power the device up even for a few seconds.
3- Some caches or data files got corrupted for some reason and cause the phone not to respond.
4- The device sustained some serious liquid and physical damages that's perventing t from booting up.