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Why can't I hear other person's voice during call?

I can't hear other persons voice during a call properly ...what should I do

No , the volume button  is in possible full mode .even though I can't hear .

And thank u for ur kind reply 

Need some more solving techniques

While in a call, press volume up button to increase the other person's voice on your phone. Maybe you accidentally put it down on a previous call.

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