I activated with virgin mobile SIM card and it doesn't work

My phone has been disconnected even though I bought a card supposed

to last for one year. What's going on, here? (Just came back from holidays).

How do i activate voicemail.when i call 1 it says MMI not found

Sir,
my disconet number
Howtoreactivate plese solo my number

To activate on a prepaid plan:

Activating on the CDMA network:
To activate your device on Prepaid on the CDMA Network (it doesn't use a SIM card) you'll need the following info before you activate it online. You'll get awesome activation credits

* Your ESN # (you can find it on the package or on the stick)
* Your personal info including an email address
* If you’re activating a Data Stick , you’ll need your credit card details (sorry, but prepaid credit cards aren't accepted)
* Or you can give Care Specialists a shout at 1-888-999-2321 to activate. Heads up! You’ll get activation credits if you activate online

Activating on the HSPA network:
To activate your device on Prepaid on the HSPA Network (it uses a SIM card) you'll need the following info before you activate it online

* Your SIM Card # (you can find it on the back of the SIM Card)
* Your personal info including an email address
* Or you can give Care Specialists a shout at 1-888-999-2321 to activate. Heads up! You’ll get activation credits if you activate online

To activate a MyPlan monthly plan:
To activate by phone make sure your phone is fully charged up, then give Virgin Mobile a shout at 1-888-999-2321. Be sure to have all your personal info handy because we'll ask you some questions. You can call them anytime from:

9:00 am to 9:00 pm local time - Monday to Saturday
10:00 am to 7:00 pm local time – Sunday
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