How do you reset password on my UMX phone?

I can't get into my voicemail. How do u reset password to check messages.?

Oh, I misread sorry. So you want to reset voicemail password. Follow these simple steps:

  1. Go to My Account using your phone's browser or download and open the My Account app.
  2. Tap on My plan & add-ons.
  3. Tap on the Add-on settings tab.
  4. Hit the Reset PIN button.
  5. Enter email address to receive confirmation and hit the Continuebutton.
  6. Voila!  You’ll need your temporary PIN to access your voicemail so before you forget it...hit the Access voicemail now button. Once you’re in, you’ll be asked to choose a new PIN.


Hi Christie. Which UMX phone are you using? Unfortunately, you will have to factory reset the phone.

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