Note: We may earn commissions (at no cost to you) if you buy through links on our site. Learn more.

What to do when factory reset disabled my plan on the LG Tribute?

How do I reactivate and already activated account when my phone is still disabled. Why doesn't virgin offer a fix to this already set up? Payment is up to date?

  • Virgin MobileVirgin Mobile
  • LG TributeLG Tribute



I have talked to Virgin Mobile and they told me to dial ##72786#

I have followed their tip and still nothing. I disabled my wifi to do it and now it just continually sits on the virgin mobiles screen and never fully restarts unless I do another factory reset. Looks like I need a new phone.


Please contact Virgin Mobile about the issue. Let us know how it goes.



Not the answer you were looking for?